michael kentfromdursley

Q: The pin on my 60 Wat Magsafe charger is stuck in. Have cleaned but still won't release .

Pin stuck on 60 Wat magsfae charger. How can I release???

MacBook (13-inch Mid 2007), Mac OS X (10.7.5)

Posted on Feb 11, 2015 12:29 AM

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Q: The pin on my 60 Wat Magsafe charger is stuck in. Have cleaned but still won't release .

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  • by sterling r,

    sterling r sterling r Feb 12, 2015 10:52 AM in response to michael kentfromdursley
    Community Specialists
    Feb 12, 2015 10:52 AM in response to michael kentfromdursley

    Hello Michael Kent,

     

    If the pin in your MagSafe adapter is still stuck 'in', as illustrated in this article:

     

    Apple Portables: Troubleshooting MagSafe adapters

     

    Here are the recommended troubleshooting steps from that article:

    If you think that a pin is stuck down, try unplugging and re-plugging the MagSafe adapter into the power port. The pins should move and reset themselves to a neutral position. If you find that a pin isn't resetting itself, gently press the pin sideways using a fingertip or other soft, non-scratching surface to see if the pin will reset itself. If the pin will not reset, please refer to the Additional Information section of this article.

    Learn more

    Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. Pending the results of the evaluation, you may or may not be eligible for a replacement adapter free of charge. Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements.

     

    Thank you for using Apple Support Communities.

    Take care,

    Sterling