venkol

Q: Devices cannot connect to iPhone 6 Hotspot

This is kind of a weird issue, I recently purchased the 4.7" IP6 from T-Mobile whose plan includes 5 GB of Tethering every month.  When I setup the hotspot feature, it looks like my devices are rapidly connecting, immediately disconnecting, and connecting over again.  This cycle continues for a few minutes before the devices seem to give up trying to connect.  I have tried both my laptop and another phone and the iPhone 6 behaves the same way.

 

I have been able to tether via USB with only a few minor issues (it took me a couple hard restarts of the IP6 to get my laptop to recognize the devices).  Neither my laptop or my other phone were recognizable with the IP6 bluetooth search, but it looks like that is a know issue.

 

Did I just get a dud?  Anyone else experiencing weird tethering issues?

iPhone 6, iOS 8, T-Mobile

Posted on Sep 23, 2014 2:47 PM

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Q: Devices cannot connect to iPhone 6 Hotspot

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  • by sallyduk,

    sallyduk sallyduk Jan 11, 2015 2:15 PM in response to squidbot
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    Jan 11, 2015 2:15 PM in response to squidbot

    rachelchlee & squidbot, thanks for your responses.....

     

    I've had the same problem tethering between iphone & laptop for quite a while but thought I'd try again to get it sorted after seeing some success on here.

    I tried changing the hotspot password but for me that alone didn't work until I had done a reset of the network settings which also reset the name of the iphone and I was really surprised to see that this worked for me! :-)

  • by MrHats,

    MrHats MrHats Jan 21, 2015 5:12 PM in response to Bcortez777
    Level 1 (0 points)
    Jan 21, 2015 5:12 PM in response to Bcortez777

    IF you turn off your LTE data or change it to Data only it will work

    Settings>Cellular

     

     

    Ohhhhhhh this have just resolved my issue!!

    But why do we need to turn 4g off? is it an iphone hitch or maybe something related the data plan?

    thanks!

  • by albertcadabra,

    albertcadabra albertcadabra Jan 31, 2015 12:23 PM in response to venkol
    Level 1 (0 points)
    Jan 31, 2015 12:23 PM in response to venkol

    Not sure if this will help you but I was trying to hotspot my macbook pro using usb (and/or bluetooth) to no success even though hotspot on my iPhone 6 said there was 1 device connected.  Then, having tried everything else, I decided to TURN OFF wifi on the macbook and I was then instantly able to connect to the internet. This may not help you but may help others trying to tether their iPhone hotspot to their computer.

  • by Praggy85,

    Praggy85 Praggy85 Feb 12, 2015 11:29 PM in response to venkol
    Level 1 (0 points)
    Feb 12, 2015 11:29 PM in response to venkol

    Hi, I am also facing the same issue with my Iphone 5, OS 8.1.3.

    I don't why it is happening...Whenever I try to tether via. Wi-Fi it will not get visible for few minutes then I have to fiddle with my phone, like switching off and on. And then when it gets connected it will show "Limited Access" and again will not work. I have tried all possible combinations changing name, password restart etc.

    It seems there is some glitch with the hardware which restricts the phone. Too much privacy is also annoying.

    I have never used USB tethering coz it dint work at all.

     

    Please resolve the issue asap or add it in the new upgrade.

  • by Fdawg2k3,

    Fdawg2k3 Fdawg2k3 Feb 21, 2015 8:25 AM in response to Praggy85
    Level 1 (0 points)
    Feb 21, 2015 8:25 AM in response to Praggy85

    This is exactly the same problem I'm having since I got my iPhone 6 Plus. I don't know if it's the hardware for the latest software update, my iPhone5 workEd flawlessly.

     

    I was on the phone with AT&T for 25 minutes yesterday and nothing was resolved – they DID tell me it was a "known issue" and said they would call back after checking with the team but never did.

     

    I've tried a combination of every suggestion made in this thread and nothing has worked.

     

    Does Apple monitor these messages?

     

    Fred

  • by danchu8899,

    danchu8899 danchu8899 Feb 22, 2015 9:08 AM in response to Fdawg2k3
    Level 1 (0 points)
    Feb 22, 2015 9:08 AM in response to Fdawg2k3

    Hi, this may help for those who recently upgraded their phones.

     

    I just recently upgraded my iPhone 5 to iPhone 6 Plus and just tried the personal hotspot this morning and guess what it does NOT work for my laptop, but worked for my new tablet. The difference is that my laptop already had my iPhone hotspot connection profile stored from my iPhone 5 days and my new tablet never connected to my iPhone 5 before. You now know what I am getting at right? just delete the connection profile on your device that previously connected to your previous iPhone and reconnect to the new iPhone and you should be just fine.

     

    Note that I am using iOS 8.1.3, and my iPhone's name did NOT change (i.e. same as my previous iPhone).

     

    PLEASE LET ME KNOW IF THIS SOLUTION WORKS FOR YOU!!

  • by Fdawg2k3,

    Fdawg2k3 Fdawg2k3 Feb 22, 2015 9:29 AM in response to danchu8899
    Level 1 (0 points)
    Feb 22, 2015 9:29 AM in response to danchu8899

    I tried that as well – I even wound up getting a new laptop recently so there was no previous profile at all, still the same problem.

  • by feltball,

    feltball feltball Mar 1, 2015 9:45 PM in response to rachelcklee
    Level 1 (0 points)
    Mar 1, 2015 9:45 PM in response to rachelcklee

    This works for me. Thanks.

  • by cliffgem,

    cliffgem cliffgem Mar 9, 2015 9:37 PM in response to venkol
    Level 1 (0 points)
    Mar 9, 2015 9:37 PM in response to venkol

    Some of these posts mention it but none call out explicitly what I just found (or I didn't read carefully enough to see it)

    Bottom Line - apostrophes (and maybe spaces) in my iPhone name were the issue.


    Your personal hot spot network is the name of your iPhone, right?  If you have apostrophes in it - like I did - it causes issues (using windows 7).  Unless it was random luck that after everything worked like a charm AFTER I changed my iPhone name to rid it of the apostrophe (and spaces to be safe) then that's a good first step to take while troubleshooting.
    General -.> About -> Name

     

    Make sure your phone name has no characters other than alpha numeric and perhaps a dash. 

    good luck.  I'm happy my problem is solved as I need to tether for work tomorrow!

  • by nainam,

    nainam nainam Mar 13, 2015 3:58 AM in response to venkol
    Level 1 (0 points)
    Mar 13, 2015 3:58 AM in response to venkol

    I've had the same annoying issue (iPhone6 and Lenovo laptop won't hotspot, but everything else works with both devices) - just looked at this whole thread and I just fixed it!! Rename your device and that's it. Worked for me.

  • by nainam,

    nainam nainam Mar 13, 2015 3:59 AM in response to cliffgem
    Level 1 (0 points)
    Mar 13, 2015 3:59 AM in response to cliffgem

    Nail on the head!! Perfect fix. Thanks!

  • by Macanada,

    Macanada Macanada Apr 8, 2015 7:17 PM in response to corliss_saghze
    Level 1 (10 points)
    Apr 8, 2015 7:17 PM in response to corliss_saghze

    Thanks corliss_saghze! your idea worked for me!

  • by gyrlonfilm,

    gyrlonfilm gyrlonfilm Apr 12, 2015 8:04 PM in response to venkol
    Level 1 (0 points)
    Apr 12, 2015 8:04 PM in response to venkol

    What helped was making sure my Iphone 6 was updated with the newest software, just upgraded to 8.3. Then I did the reset network settings as someone mentioned above and it worked. My laptop was able to connect to my t-mobile personal hotspot using my iphone 6 internet connection. Thank you!

  • by brusalmowz,

    brusalmowz brusalmowz Apr 16, 2015 8:58 AM in response to Bcortez777
    Level 1 (0 points)
    Apr 16, 2015 8:58 AM in response to Bcortez777

    This helped, thx. AFAIK, LTE voice is useful only when talking with someone else who has it, right?  So having Data only shouldn't impact anything substantial.

  • by natalie.maude,

    natalie.maude natalie.maude Apr 16, 2015 9:11 AM in response to squidbot
    Level 1 (0 points)
    Apr 16, 2015 9:11 AM in response to squidbot

    This really worked!  I thought it sounded ridiculous too but it sure did work!  (changing the hotspot password)  Thanks!!!

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