-
All replies
-
Helpful answers
-
Aug 8, 2014 10:15 AM in response to bloodsandguts22by norm123,Hey bloodsandguts22
Check to make sure you can access the iTunes Store as well as the iBooks Store and the settings are correct and nothing is blocking access to the stores. If you are still having issues, the report it to the iBooks Store by following the steps in the second article.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.
-
Aug 13, 2014 12:51 PM in response to norm123by bloodsandguts22,Thanks norm, but I tried that. Anyways I found the problem.
-
Aug 22, 2014 6:23 AM in response to bloodsandguts22by Fromoh,★HelpfulI Am having the same problem. Recently purchased books remain in grey Area... Books from cloud that i attempted to load to my ipad mini remain stuck midstream.
what am I doing wrong.
thanks
angie
-
Dec 10, 2014 8:09 AM in response to bloodsandguts22by KART_Man,★HelpfulI am having a similar probem. There are books I purchased in iBooks, which are showing up have the "download from cloud" icon next to them. When I try and download them the word "downloading" shows up indefinitely.
-
Jan 3, 2015 1:17 PM in response to norm123by Michael Goettee,Unfortunately the link Norm gave for reporting issues is a 404 now. I'm having the same problem with my very first download. Bought the book and it stuck at "three seconds remaining." I paused it and started again and now it's not doing a thing, but just shows "Waiting" in the Downloads Available box. Is this normal for a 63.8 MB book?

-
Jan 3, 2015 4:13 PM in response to bloodsandguts22by Michael Goettee,bloodsandguts22, You said you solved the problem. Mind sharing your solution?
-
Jan 3, 2015 5:34 PM in response to bloodsandguts22by Michael Goettee,I've just solved this issue while looking for another problem at the same time. My App Store wouldn't load, and one solution was to go to Utilities > Disk Utility and repair permissions. Not only did the App Store come back, but my iBooks downloaded perfectly. I suppose we should all do this as maintenance from time to time.
-
-
Feb 17, 2015 8:58 AM in response to booknerdakby Gerard F,Same here. Just bought a book, download stuck, now it shows the book has only 1 page. But even that page doesn't show up. I can delete it from my library, but when I go to the iBook store and go the same book, it shows that I downloaded already (and I have the same problem). How can I get rid of this?
-
Feb 18, 2015 1:58 PM in response to Michael Goetteeby tomqtom,Huh -- where do I find "Utilities --> Disk Utility"
-
Mar 26, 2015 1:28 PM in response to booknerdakby leonyannik,Delete them. In the list view. And then look for them in the search for the book store, then click stop read until our downloads the book again. Good look that worked for me
-
Mar 15, 2016 2:55 PM in response to leonyannikby LukeBrown95,I'm trying to download an audiobook on iBooks but it's not actuality doing anything. it has the download sign next to it but every time I try to stop it, it just doesn't do anything just keeps sayibig it's downloading, this is all on an iPhone 6 Plus.
-
May 4, 2016 11:09 AM in response to booknerdakby gab.vcor,★HelpfulI'm having the exact same problem. Did anyone find a solution?






