Q: Unlocking iPhone using iCloud instead of iTunes
Hello,
I recently submitted an unlock request through AT&T as I will be moving out of the country for an extended period of time. I was told the request may not be processed until the end of next week, which will be after I have left the country. I did not plan on bringing my laptop with me as I primarily use the iPad now, and I am a little confused as to how the unlocking procedure works for the iPhone. I have come to understand that you must use iTunes as part of the unlocking process. However, I am wondering if it is possible to go through the process using my iCloud backup instead of connecting to iTunes (I would prefer to do this so I do not have to bring my laptop).
Here are Apple's instructions for unlocking the iPhone once it has been approved by the carrier:
How to unlock your iPhone for use with another carrier - Apple Support
In the instructions, it is somewhat vague in that it does not specify that you need to iTunes. Based upon those instructions, it would seem as if backing up to iCloud, erasing the phone, and then restoring the phone through iCloud would get the job done. However, every forum post seems to indicate that iTunes is necessary.
Can anyone provide clarification? Thank you a ton for any help you can provide.
- EB
iPhone 5c, iOS 8.1.3
Posted on Feb 14, 2015 8:46 AM