Q: why i cant sync my iphone 6 with itunes?

Question

Babak1234

Level 1 (0 points)

Q: why i cant sync my iphone 6 with itunes?

Dear Sir/ Madam,

Please be informed that according to APPLE roles for using of PC applications via iTunes, i download the latest version of iTunes in my laptop and instal it and then i choose the store and authorized this computer and after of that i tap in sign in and entered my apple ID and everything was OK by now and my apple ID accepted by iTunes. So in this stage i connect my iPhone with usb cable to this computer and i tap in App and by using by drag and drop way i transferred a/m applications into my iPhone pages but when i tap to sync i faced with this message " The iPhone '..........' Could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To authorize this computer for items purchased from the iTunes Store choose>authorize this computer" that i authorized this computer by several times again but i cant success in transferring application to my Iphone6. So please help and guide me for this problem.

Thanks a lot.

Babak

Posted on Feb 12, 2015 12:25 PM

I have this question too

Solved

jeffd55

Community Specialists

A:

Hey Bakak,

Thank you for using Apple Support Communities.

I understand that you keep getting a message to authorize your computer when trying to transfer applications to your iPhone. Here is an article on things that may cause this. I suspect that the section "Authorize using the correct account name" may be most relevant. It is possible that you have multiple Apple IDs and iTunes accounts.