HT200197: Get help with audio, video, or power on Apple TV
Learn about Get help with audio, video, or power on Apple TV
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All replies
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Helpful answers
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May 4, 2014 11:21 AM in response to bpasseyby diesel vdub,This is due to a network issue, troubleshoot the network.
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Feb 15, 2015 3:51 AM in response to diesel vdubby austinbobby,Not at all helpful. ATV wont let me test the network because I have not set date and time! If I troubleshoot ouside of AT, what should I look for? All other devices on the network work just fine ....
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Feb 15, 2015 11:56 AM in response to austinbobbyby vazandrew,Make sure location is set correctly
DNS should be set on auto (settings - general - auto)
If on wifi try ethernet
Ensure router has port 123 open (refer to manual if unsure)