Steven Wilson

Q: Turn off iTunes Match Permanently, and....

I do not like the way iTunes match works, so i am discontinuing service.  I went into my account and turned it off, downloaded all 15,000 songs and thought I was done.  But the iTunes match seems to want to keep doing something.....it still periodically goes through it's whole sync process (where the icon spins next to iTunes match, it goes through the three steps.  It is not uploading or anything (to the best of my knowledge)...how to i get rid of it.  And the cloud is still next to my music category...HELP!!!!  I'll pay another $25 to get rid of it!

Steve

iMac, Mac OS X (10.7.3), 12 GB ram, iPad, iPhone 4s and etc.

Posted on Apr 27, 2012 7:46 AM

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Q: Turn off iTunes Match Permanently, and....

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  • by Ctchrisf,

    Ctchrisf Ctchrisf Feb 16, 2015 7:58 AM in response to Steven Wilson
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    Feb 16, 2015 7:58 AM in response to Steven Wilson

    Got it fixed after trying everything
    Ok I did everything, reloaded Itunes, restored iphone, signed out of accounts on both. yadda yadda.

     

    It came down to (after hours on customer support)
    Need to reset networks settings.

     

    Settings> general> Reset> Reset Network Settings

     

    Enter passcode and follow prompts

  • by Stephen Buel,

    Stephen Buel Stephen Buel Feb 16, 2015 11:28 PM in response to Ctchrisf
    Level 1 (0 points)
    Feb 16, 2015 11:28 PM in response to Ctchrisf

    I have the exact opposite problem.  I turned off iTunes Match to clear all the downloaded songs off my old school iPhone 3 because I didn't want them cluttering up my tiny 8 GB drive, I just wanted them in the cloud.  Now I can't turn it back on, no matter what I do.  Anyone have any clue how to restart it?

  • by Tom in Tulsa,

    Tom in Tulsa Tom in Tulsa Mar 23, 2015 4:34 PM in response to JaBourg65
    Level 1 (0 points)
    Mar 23, 2015 4:34 PM in response to JaBourg65

    Thanks Ja that FINALLY did it for me...WOW that was a lot harder than it should have been.

  • by deepsis,

    deepsis deepsis Apr 11, 2015 7:54 AM in response to Steven Wilson
    Level 1 (0 points)
    Apr 11, 2015 7:54 AM in response to Steven Wilson

    Hey Steve,

     

    So I went to iTunes store to turn off my iTunes match but it appears it's already off because the only option is to turn it on.

    I've lost all  my playlists on my phone but still have everything in the basic library. I'm not sure what else I can do. I've signed out and then back in -It doesn't appear as though I'm even signed into iTunes match so what else can I do?

    Thanks

    k

  • by fuge73,

    fuge73 fuge73 Apr 12, 2015 10:06 AM in response to Steven Wilson
    Level 1 (0 points)
    Apr 12, 2015 10:06 AM in response to Steven Wilson

    Question to anyone out there?? I turned off my auto renew and cancelled my iTunes match but am now unable to manually sync my iTunes library to my iPhone 5s as my phone continually says iTunes match turned on when connected. There is no option to turn it off and when I go into music settings on my phone it just says subscription expired!!!! Very frustrated and don't feel that I should have to continue paying for a crap program to get access to "my" music that I already paid for and that is on my computer. I just want to manually sync my phone with my itunes library like before without all the iTunes match and cloud crap getting in the way!!! Any help would be greatly appreciated!!!!!!! I've turned off iTunes match in my store settings as well as genius, I've reset my network settings, I've signed in and out of iTunes and I've read all the blogs!! Still nothing works!! Arghhhhhhhh Help!!! my opinion of Apple is slowly deteriorating day by day hour by hour!!!! this stuff should not be so difficult!!!!

  • by h3ld84,

    h3ld84 h3ld84 Apr 23, 2015 11:55 AM in response to fuge73
    Level 1 (0 points)
    Apr 23, 2015 11:55 AM in response to fuge73

    Same here. Tried everything, but I still cannot sync music via my iTunes. Match is off on my devices and in iTunes, it is even expired. But I can still download most of my songs to my iPhone, but no playlists. Deeply frustrated as well... : (

  • by DLatheron,

    DLatheron DLatheron Apr 26, 2015 8:48 AM in response to Rod_V
    Level 1 (10 points)
    Apr 26, 2015 8:48 AM in response to Rod_V

    Thanks Rod_V... even after all these years Apple still hasn't improved the 'leaving iTunes Match' experience...

  • by bluenoser613,

    bluenoser613 bluenoser613 Jun 21, 2015 5:36 PM in response to iHATEiTunesMatch
    Level 1 (0 points)
    Jun 21, 2015 5:36 PM in response to iHATEiTunesMatch

    THANKS! This totally worked for me.

  • by ghozali,

    ghozali ghozali Jun 30, 2015 2:53 PM in response to Rod_V
    Level 1 (0 points)
    Jun 30, 2015 2:53 PM in response to Rod_V

    Unbelievable, a 2012 solution to a problem, still applicable now. I am growing my like into Apple product, but this is making me cringe a bit.

  • by EJALEX,

    EJALEX EJALEX Jul 4, 2015 11:06 PM in response to Rod_V
    Level 1 (0 points)
    Jul 4, 2015 11:06 PM in response to Rod_V

    Thanks Rod, you are the Genius not Apple.  Your solution works!!  Too bad Apple representatives are pushing product more than solutions.  Thanks.

  • by Che_Bourashka,

    Che_Bourashka Che_Bourashka Jul 12, 2015 9:16 PM in response to EJALEX
    Level 1 (0 points)
    Jul 12, 2015 9:16 PM in response to EJALEX

    Hello all,

    I am not sure about Rod's solution works with new iTunes.

    Yose 10.10.4 has different interface or I am stupid.

    Who knows how can remove Match - let me know please.

    Thanks

  • by P Willis,

    P Willis P Willis Jul 21, 2015 5:44 PM in response to Ctchrisf
    Level 1 (0 points)
    Jul 21, 2015 5:44 PM in response to Ctchrisf

    CtChrisf, your instructions fixed my problem although I was having the opposite problem, sort of. My Mac was telling me I couldn't transfer music to my iPad because iTunes Match was turned on on my iPad, however, it was not. iTunes Match was off on ALL my devices and Desktop, After a reset of my Network as you prescribed, problem fixed! Thank you! Now, if I can only get my Family Sharing to work in Apple Music, I'll be a happy camper.

    Screen shot 2015-07-21 at 7.22.33 PM.png

    Screen shot 2015-07-21 at 8.28.44 PM.png

  • by Danielibe,

    Danielibe Danielibe Aug 4, 2015 3:11 AM in response to Aucaman
    Level 1 (0 points)
    Aug 4, 2015 3:11 AM in response to Aucaman

    it worked

    thanks dude

  • by usmark772,

    usmark772 usmark772 Aug 8, 2015 3:52 AM in response to Rod_V
    Level 1 (0 points)
    Aug 8, 2015 3:52 AM in response to Rod_V

    Thank you, this worked well.

  • by fairdealdave,

    fairdealdave fairdealdave Oct 27, 2015 4:19 PM in response to Steven Wilson
    Level 1 (0 points)
    Oct 27, 2015 4:19 PM in response to Steven Wilson

    I'm running OS X 10.10.5 on a MacBook Pro with iTunes 12.3.1.23 & iPhone 6 running IOS 9.1

    I DO use iTunes MATCH although I'm kind of wishing I never started!!

     

    In my case I had a whole purchased CD of "Promises Promises"  as a remastered album.

    After importing into iTunes from the CD only 4 of the songs went to the cloud and showed up on my iPhone.

    The rest got stuck in waiting status.  I'm assuming you know how to check the status or you would not be in this thread.  If not there are other threads that show you how to check the status of songs in your library.  It's all done in iTunes NOT in the FINDER. 

     

    So here is what I finally tried that worked after reading most of these other current comments and NOT trying any of the ones associated with moving music files around or deleting etc.  Too scary for me.  This took me 2 hours of research.  Apple support was NO help what so ever.

     

    Go to iTunes > Preferences > General > and uncheck iCloud Music Library & click OK

    Then recheck iCloud Music Library and click OK

    This seems to force your music cloud  (Match in my case) to resync and clear the waiting songs.

    I did have two songs that are still waiting but I think it is for other reasons and I don't care about listening to them on my phone anyway.

     

    Hope this works for you and does not mess up anything for you.

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