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Feb 19, 2015 8:28 AM in response to juliafromjenaby joe_7399,Hi juliafromjena,
Welcome to the Apple Support Communities!
I understand that you are receiving an alert that Apple Mobile Device Service failed to start when you attempt to install iTunes. To restart AMDS, please follow the instructions located in the attached article.
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
Best regards,
Joe
