frankglyn

Q: kodak printers and Yosemite

I reported the problem of my Kodak printer not working after updating to Yosemite and have been following the chat, trying out the suggested fixes to no avail.

I finally had a call back from Kodak and they are aware of the issue which has affected people word wide. I tried the suggested fixes and they finally confirmed that their development group are working with urgency to produce new software for us to download. The issue is to do with the extra security within Yosemite.

I will post details as I receive them from Kodak.

Frank

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4), office 2011 for mac

Posted on Oct 21, 2014 8:12 AM

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Q: kodak printers and Yosemite

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  • by punchinnose,

    punchinnose punchinnose Nov 9, 2014 6:14 PM in response to John Blanchard1
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    Nov 9, 2014 6:14 PM in response to John Blanchard1

    Got it.  I just noticed that the thread is "kodak printers and Yosemite" so I wasn't sure what that had to do with Epson, Canon and Mavericks.

  • by ceramicircusnyc,

    ceramicircusnyc ceramicircusnyc Nov 12, 2014 5:54 AM in response to frankglyn
    Level 1 (0 points)
    Nov 12, 2014 5:54 AM in response to frankglyn

    THANK YOU so much for this. Drove me crazy yesterday and finally gave in and went to Staples but this fixed it this morning. Thank you so much.

  • by Pete.Noz,

    Pete.Noz Pete.Noz Nov 12, 2014 6:43 AM in response to frankglyn
    Level 1 (0 points)
    Nov 12, 2014 6:43 AM in response to frankglyn

    Hi I have the same problem and I needed to print some documents so I have bought another printer.

  • by herolt,

    herolt herolt Nov 12, 2014 1:20 PM in response to frankglyn
    Level 1 (0 points)
    Nov 12, 2014 1:20 PM in response to frankglyn

    Just received this email from Kodak for a fix:

     

    Do the following steps to address the issue:

    1. Go to Spotlight, then enter Terminal and press Enter.
      The terminal window/program opens.
    2. Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
    3. Enter your system OS login password when prompted.
      Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
    4. Enter sudo launchctl stop org.cups.cupsdYour screen will look similar to the following:

      Last login: Mon Nov 10 16:34:57 on console

      Macintosh:~ lindaterry$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
      Password:
      Sorry, try again.
      Password:
      Macintosh:~ lindaterry$ sudo launchctl stop org.cups.cupsd
      Macintosh:~ lindaterry$
    5. Try to print again.
      If the issue continues, contact us for further support.
  • by mannyrambo,

    mannyrambo mannyrambo Nov 13, 2014 7:30 AM in response to Pete.Noz
    Level 1 (0 points)
    Nov 13, 2014 7:30 AM in response to Pete.Noz

    hi does canon printers work with yosemite os

  • by traceymhd,

    traceymhd traceymhd Nov 15, 2014 1:32 PM in response to frankglyn
    Level 1 (0 points)
    Nov 15, 2014 1:32 PM in response to frankglyn

    Thanks...this resolved problem for me with Canon printer and MacBook Air

  • by marilynwater,

    marilynwater marilynwater Dec 31, 2014 11:16 AM in response to herolt
    Level 1 (0 points)
    Dec 31, 2014 11:16 AM in response to herolt

    Two questions about this fix.

    1. If we do it and then they release the update, where are we? Can we ignore the update? If we can't, will we have to go back into Terminal and undo it?

    2. I see spaces in the code above. Here's an example of how I would key in:

    sudo sh -c 'echo

    sudospaceshspace-cspace'echospace


    Is that correct?

     

    Thanks a million

  • by Mike_Mannion,

    Mike_Mannion Mike_Mannion Jan 25, 2015 2:58 AM in response to frankglyn
    Level 1 (0 points)
    Jan 25, 2015 2:58 AM in response to frankglyn

    Frankglyn you are a superstar. Thanks for the fix. Worked for me.

    Mike

  • by russfrommalvern,

    russfrommalvern russfrommalvern Feb 18, 2015 7:28 AM in response to frankglyn
    Level 1 (0 points)
    Feb 18, 2015 7:28 AM in response to frankglyn

    Hi all

     

    I just saw this fix from Kodak and it worked for me - hope it does it for you

     

    Do the following steps to address the issue:

    1. Go to Spotlight, then enter Terminal and press Enter.
      The terminal window/program opens.
    2. Enter sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf' in the terminal.
    3. Enter your system OS login password when prompted.
      Note: The password you enter will not appear, which is normal. Be sure to enter the correct password.
    4. Enter sudo launchctl stop org.cups.cupsdYour screen will look similar to the following:

      Last login: Mon Nov 10 16:34:57 on console

      Macintosh:~ lindaterry$ sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'
      Password:
      Sorry, try again.
      Password:
      Macintosh:~ lindaterry$ sudo launchctl stop org.cups.cupsd
      Macintosh:~ lindaterry$
    5. Try to print again.
      If the issue continues, contact us for further support.

    http://support.en.kodak.com/app/answers/detail/a_id/49247/~/why-cant-i-print-aft er-i-upgrade-to-mac-os-10.10-(yosemite)%3F/selected/true

     

    all the best

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