Ranj96

Q: iTunes update interrupted by power failure - now can't install

Gateway computer running Windows 7.  I've run iTunes without issue for years.  I had the bad luck of having an iTunes update interrupted by a power failure.  I got error 193 when trying to run it afterwards.  During subsequent attempts to reinstall, I also get error 7 (Apple Mobile Device Service failed to start).

 

Here's what I've tried so far:

 

- uninstalled iTunes in the proper order according to Apple help docs, rebooted, attempted to reinstall.  Received error 7 twice during install, clicked to ignore both times.  Received error 193.

- uninstalled again, searched for leftover files in various folders as spelled out by Apple doc.  Reboot/install.  Same problem.

- uninstalled again. Searched for and found stray registry key related to iTunes.  Deleted it and attempted install.  Same problerm.

- uninstalled again, and attempted to install as administrator (the login I'd been using the whole time was an admin login, but I was grasping at straws).  Reboot/install.  SAME PROBLEM.

 

I am beyond frustrated.  Why won't this install work?  What is the problem with the Apple Mobile Device Service?

Windows 7

Posted on Feb 15, 2015 8:13 AM

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