Q: iTunes update interrupted by power failure - now can't install
Gateway computer running Windows 7. I've run iTunes without issue for years. I had the bad luck of having an iTunes update interrupted by a power failure. I got error 193 when trying to run it afterwards. During subsequent attempts to reinstall, I also get error 7 (Apple Mobile Device Service failed to start).
Here's what I've tried so far:
- uninstalled iTunes in the proper order according to Apple help docs, rebooted, attempted to reinstall. Received error 7 twice during install, clicked to ignore both times. Received error 193.
- uninstalled again, searched for leftover files in various folders as spelled out by Apple doc. Reboot/install. Same problem.
- uninstalled again. Searched for and found stray registry key related to iTunes. Deleted it and attempted install. Same problerm.
- uninstalled again, and attempted to install as administrator (the login I'd been using the whole time was an admin login, but I was grasping at straws). Reboot/install. SAME PROBLEM.
I am beyond frustrated. Why won't this install work? What is the problem with the Apple Mobile Device Service?
Windows 7
Posted on Feb 15, 2015 8:13 AM