bramblestar

Q: my ipod touch 4g doesnt update to ios 5

My iPod touch won't update to ios 5 it's says THE IPOD SOFTWARE UPDATE SERVER COULD NOT BE CONTACTED does anyone know how to fix it

iPod touch, iOS 4.3.3, won't update to ios 5

Posted on Feb 19, 2015 5:57 PM

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Q: my ipod touch 4g doesnt update to ios 5

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  • by Brett Thom@s,

    Brett Thom@s Brett Thom@s Feb 19, 2015 6:01 PM in response to bramblestar
    Level 1 (5 points)
    Feb 19, 2015 6:01 PM in response to bramblestar

    Try updating the iPod by hooking it up to the computer and updating it through iTunes.

  • by Kappy,

    Kappy Kappy Feb 19, 2015 6:06 PM in response to bramblestar
    Level 10 (271,467 points)
    Desktops
    Feb 19, 2015 6:06 PM in response to bramblestar

    You need iOS 5 in order to upgrade wirelessly. You cannot do that yet. See:

     

    See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.

     

    IPhone, iPod Touch, and iPad iOS Compatibility Chart

     

         Device                                       iOS Verson

     

    iPhone 1                                      iOS 3.1.3

    iPhone 3G                                   iOS 4.2.1

    iPhone 3GS                                 iOS 6.1.x

    iPhone 4                                      iOS 7.1.x

    iPhone 4S                                    iOS 8.x.x

    iPhone 5                                      iOS 8.x.x

    iPhone 5c                                     iOS 8.x.x

    iPhone 5s                                     iOS 8.x.x

    -------------------------------------------------------

    iPod Touch 1                               iOS 3.1.3

    iPod Touch 2                               iOS 4.2.1

    iPod Touch 3                               iOS 5.1.1

    iPod Touch 4                               iOS 6.1.x

    iPod Touch 5                               iOS 8.x.x

    -------------------------------------------------------

    iPad 1                                          iOS 5.1.1

    iPad 2                                          iOS 8.x.x

    iPad 3                                          iOS 8.x.x

    iPad 4                                          iOS 8.x.x

    iPad Mini & Mini Retina                iOS 8.x.x

    iPad Air                                        iOS 8.x.x

    =====================================

     

    Select the method most appropriate for your situation.

     

    Upgrading iOS

       1. How to update your iPhone, iPad, or iPod Touch

       2. iPhone Support

       3. iPod Touch Support

       4. iPad Support

     

         a. Updating Your iOS from iOS 5

     

              Tap Settings > General > Software Update

     

         If an update is available there will be an active Update button. If you are current,

         then you will see a gray screen with a message saying your are up to date.

     

         b. If you are still using iOS 4 Updating your device to iOS 5 or later.

     

         c. Resolving update problems

     

            1. iOS - Unable to update or restore

            2. iOS- Resolving update and restore alert messages

  • by lllaass,

    lllaass lllaass Feb 20, 2015 2:05 AM in response to bramblestar
    Level 10 (189,775 points)
    Desktops
    Feb 20, 2015 2:05 AM in response to bramblestar

    Update Server

    Try:

    - Powering off and then back on your router.

    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

    - Change the DNS to either Google's or Open DNS servers

    Public DNS — Google Developers

    OpenDNS IP Addresses

    - For one user uninstalling/reinstalling iTunes resolved the problem

    - Try on another computer/network

    - Wait if it is an Apple problem