titanboy

Q: The Recommended pages for updating software for my mac are no longer maintained by Apple. Any thoughts?

Although in my System information it lists my Mac as running OS X 10.9.5, it was not the case. My system was running browsers in an older version. When I asked for support, I was pointed to Recommended Articles about updating and installing software and firmware for my Intel-based Mac, however the pages say that they are out of date and no longer updated by Apple. Any suggestions? I have a Mac 20" Fall 2007 model.

iMac, OS X Mavericks (10.9.5), The Computer of MAURICIO VILLALOBOS

Posted on Feb 20, 2015 11:55 AM

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Q: The Recommended pages for updating software for my mac are no longer maintained by Apple. Any thoughts?

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  • by K Shaffer,Helpful

    K Shaffer K Shaffer Feb 20, 2015 3:17 PM in response to titanboy
    Level 6 (14,350 points)
    Desktops
    Feb 20, 2015 3:17 PM in response to titanboy

    When using the About this Mac selection from the Finder menu below the Apple icon,

    in the little window of that name, when you click the information immediately below

    the OS X, that should say Version 10.9.5, then click the same place again, and Build

    number (may vary) should appear; click a third time and your product Serial number

    appears. You can use this information to help correctly identify the OS X & build series.

    Also, the total of memory RAM installed, appears; so does the processor specification.

     

    •How to Know Which version of Mac OS X my computer is running:

    https://it.uoregon.edu/node/3320

     

    •How to identify iMac models - Apple Support

     

    •Identify your Mac - Lookup by serial number:

    https://www.powerbookmedic.com/identify-mac-serial.php

     

    There are other places to look in the running system, to tell if you may have a second

    system, a different partition, or other questionable action going on. There is a way to

    use the command line in Terminal to see what is going on, and other less complex ways

    for a lay-person who is not experienced, to look at some information reports that can be

    generated. One of them is the etrecheck report. It will show what is in the computer. But

    not an entire complement of information that a inquiry via Terminal utility can.

     

    •About Etrecheck (story + how it can be used + download  product)

    http://www.etresoft.com/etrecheck_story

     

    Not sure exactly what the issue is you are facing, the computer may or may not have

    a problem; what made you try to update software? If it has Mavericks, what does the

    App Store or Software Update page show you? Do not upgrade to try & solve an issue.

     

    Hopefully some information gained will be of help.

     

    If the computer says it has Mavericks 10.9.5, it

    probably does. However, what you need or hope

    it to accomplish may require a different direction.

    It may have older applications, or other problem.

     

    Good luck & happy computing!