Harperengineering

Q: Finder window does not refresh

Background:

I run a small engineering office.  It has 21 employees.  All using apple computers.  (7) seven of these work stations are running the Solid State Mac Pros.  The rest are running various other apple computers such as mac mini's or imacs, etc.  Up until 12/28, all work stations have been running on Mavericks.

 

Last year, we upgraded our apple server to a new solidstate imac mini running Yosemite server. It has been running without any hitches for about 1 1/2 months. 

 

Problem:

starting when I added a Yosemite computer (imac5K) on 12/28.   Now we are seeing issues with finder not updating. 

-     first started with the Yosemite work station.  When I was installing software (clean install) I noticed issues with the finder window updating.  The engineer that uses this work station has indicated that this seems to be happening on a daily basis.  The only way to get the finder to update is to relaunch.


Now I have discovered two other (Mavericks) work stations where this is happening.  In both instances, I had to force quite / relaunch the finder before the missing files would appear in the finder window.


Is the apple computer team aware of these issues?


Is there anything I need to do to get this to stop?


Please advise.


Dave H.


Mac mini, OS X Yosemite (10.10.1), Yosemite Server

Posted on Jan 15, 2015 12:23 PM

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Q: Finder window does not refresh

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  • by Linc Davis,

    Linc Davis Linc Davis Jan 15, 2015 8:05 PM in response to Harperengineering
    Level 10 (207,926 points)
    Applications
    Jan 15, 2015 8:05 PM in response to Harperengineering

    It's not really clear what you mean. What kind of update is not happening?

  • by Harperengineering,

    Harperengineering Harperengineering Jan 16, 2015 5:21 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 16, 2015 5:21 AM in response to Linc Davis

    When we create a new folder or file within in the server, within a specific file share, the non-refreshing finder window will not show the new folder.  if we click out of that particular location....then click back it, it doesn't refresh the finder window; therefore the user does not see the new file.

     

    It isn't until we "force quit" the finder and/or "relaunch" the finder that we see the new file or folder that was created.

     

    It is very odd.  It is also troubling.

     

    Any thoughts?

  • by Linc Davis,

    Linc Davis Linc Davis Jan 16, 2015 7:23 AM in response to Harperengineering
    Level 10 (207,926 points)
    Applications
    Jan 16, 2015 7:23 AM in response to Harperengineering

    You still have some clients that work the way you expect?

  • by Harperengineering,

    Harperengineering Harperengineering Jan 19, 2015 6:12 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 19, 2015 6:12 AM in response to Linc Davis

    As far as I can tell, the answer is yes; however, there was one instance where I had a structural engineer, using a macPro, running a high level structural analysis program, who was working with an architect in the office, also using a MacPro but was building 3D models using a mac program.  The architect would revise the model, then load it onto the server....there seemed to be a considerable delay before the file could be visible for the engineer to see.  We assumed this was merely an issue between windows and mac OSX.

     

    This problem occurred prior to having any Yosemite computers on the network.

     

    Could this be related to us using Yosemite Server?

     

    What are your thoughts.

     

    Dave H.

  • by Harperengineering,

    Harperengineering Harperengineering Jan 20, 2015 6:08 AM in response to Harperengineering
    Level 1 (0 points)
    Jan 20, 2015 6:08 AM in response to Harperengineering

    We just tried deleting the preferences within the problem terminal's library....deleted Preferences/com.apple.Finder.plist.

     

    Stay tuned.

  • by catfishmass1,

    catfishmass1 catfishmass1 Jan 20, 2015 3:21 PM in response to Harperengineering
    Level 1 (5 points)
    Jan 20, 2015 3:21 PM in response to Harperengineering

    I've been having the same problem on both a Mavericks and a Yosemite machine. I'm not working off a server, and this problem was isolated to my Mac Pro Mavericks machine with local files — which at first made me think perhaps it was a hard drive issue. Usually the problem would show up when writing a lot of files quickly — such as using Automator to process image files. The new files won't appear in the finder window for a while, or the file dates won't update. Restarting Finder would cause the folders to update. That computer has also had an issue with occasionally treating internal hard drives as networked drives, no clue if these problems are related.

     

    However, now my MacBook Pro has been upgraded to Yosemite it is exhibiting the same behavior with Finder not reliably refreshing the file counts in folders or changed folder sizes — force quit/relaunch of Finder of course fixes it. I have a suspicion my cloud back-up service's app may be a culprit for both machines' weirdness — as it does in effect function like a server (though I work with all my files locally, not off the cloud) — but I do find it odd that it worked in Mavericks on one machine just fine.

     

    Right now I've been just living with it on both computers, but it is an annoyance.

  • by politicalEconomist,

    politicalEconomist politicalEconomist Jan 28, 2015 10:19 AM in response to Harperengineering
    Level 1 (0 points)
    Jan 28, 2015 10:19 AM in response to Harperengineering

    I am having the same issue. It has happened several times the past few days on Mac Pro recently upgraded to Yosemite.

     

    1) I could see the folder/file through an application's "Open" or "Save As" file navigator but could not see it in finder. After a force quit of Finder it appeared.


    2) I created some files and added an alias to one of them on my desktop at home. Everything is mirrored via dropbox on my work machine. The Alias was on my desktop at work, but when I clicked it it could not find the original file. So I navigated to the file to re-point the Alias, and it was not there (or at least Finder was not displaying it). I force quit finder and the file appeared.

     

    3) I use an IDE for the R statistical language that has a built in file manager. I had a folder that had been created by the IDE and clearly appeared in the IDE's file manager, but did not appear in Finder. I had someone walking by come in and verify that I was not losing my mind.

     

    The next time it happens I will try to capture a video and post it here. It seems finder is not updating when files are created in a certain way (so far one was created by dropbox and one was created by an IDE.).

  • by bog13,

    bog13 bog13 Jan 31, 2015 9:22 PM in response to Harperengineering
    Level 1 (0 points)
    Jan 31, 2015 9:22 PM in response to Harperengineering

    I have a similar problem, but am using a mac mini for home use. It's a problem with my dropbox folders, but not necessarily if I'm doing something involving syncing. I can save a new file to a folder and sometimes it won't appear until I restart the entire mac. Something is severely wrong with the Finder window not refreshing properly.

  • by jblythe2870,

    jblythe2870 jblythe2870 Feb 12, 2015 2:54 PM in response to Harperengineering
    Level 1 (0 points)
    Feb 12, 2015 2:54 PM in response to Harperengineering

    I have the same problem with a MacBook Pro Mavericks (10..9.5), started happing out of the blue a few weeks ago, I first noticed while using Sublime text that adding  new file didn't display I then realized it was actually the finder not refreshing files, I found by deleting the .DS_Store file in the affected directory would make it display the files which is strange... I had a hard-drive replacement not long ago  and have a WD Black drive which has been verified to have no problems and permissions fixed... I must say this is frustrating as I am programmer and create new files all the time! I hope someone can shed some light on this...

  • by seanmcm222,

    seanmcm222 seanmcm222 Feb 20, 2015 4:35 PM in response to Harperengineering
    Level 1 (0 points)
    Feb 20, 2015 4:35 PM in response to Harperengineering

    I'm working on a Mac Book Pro Retina, Mid 2014 and Yosemite 10.10.2.  The Finder does not refresh with changes in file content.  For example, if I create a new file using a program (e.g., a pdf using R and Sublime Text), the finder does not show it.  If I use Spotlight to 'find' the pdf, it finds it and I open it, and then the Finder view shows the file.

     

    If I change a file or replace a file, the modification date does not change (so I do not know whether the change worked!).  If I refresh Finder (using the Force Quit ... Finder).  Everything is updated.

     

    This has been happening for over a month.  I cannot say whether it was due to an update or something else.  It took me a little while to realize the pervasiveness of the problem. 

  • by stuarta99,

    stuarta99 stuarta99 Mar 5, 2015 6:24 AM in response to seanmcm222
    Level 1 (0 points)
    Mar 5, 2015 6:24 AM in response to seanmcm222

    Anybody got any updates on this?  I'm experiencing the same issue on a Yosemite box.  At the moment the user is relaunching finder but obviously this isn't a long term fix

  • by AlexSAlexS,

    AlexSAlexS AlexSAlexS Mar 9, 2015 8:21 AM in response to Harperengineering
    Level 1 (0 points)
    Mar 9, 2015 8:21 AM in response to Harperengineering

    Same here.

     

    I have a imac 27inch running Yosemite.

    Whenever I create a new file in an application, it doesnt show up in the finder on its specific location.

    It takes relaunching or in best case reopening a fresh finder window and navigating to the specific folder and a lot of patience.

     

    This is really interrupting my workflow and I hope to get feedback soon from Apple.

  • by Eric Root,

    Eric Root Eric Root Mar 9, 2015 11:52 AM in response to AlexSAlexS
    Level 9 (69,813 points)
    iTunes
    Mar 9, 2015 11:52 AM in response to AlexSAlexS

    Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.

     

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.

     

    Feedback

     

    Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.

     

    Feedback via Apple Developer

  • by jblythe2870,

    jblythe2870 jblythe2870 Mar 9, 2015 7:59 PM in response to jblythe2870
    Level 1 (0 points)
    Mar 9, 2015 7:59 PM in response to jblythe2870

    Update: Well my MBP Late 2011, was grey screening and splitting in half, rebooting etc.. so took it back for the GPU warranty thing and had the whole logic board replaced, however that was not the issue it was one of the RAM modules that was faulty, the finder not refreshing issue seems to be resolved for me now after the faulty module was removed or logic board replaced strange indeed.

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