MattPanton
Level 1 (0 points)

Q: With Family Sharing enabled between two people, one person can see all the others contacts when composing a new message from iMessage

So the situation is, me and my partner have separate Apple ID's but we have family sharing set up between our devices, I have an iPhone 5s, 6 and iPad Air 2. She has an iPad 2 and an iPhone 5. This morning when she tried to compose a new message from iMessage on her iPhone, instead of giving her, her favourites and recent contacts etc. it gave her mine, so she had all my work contacts. When she went to actually look in her contacts app she didn't see any of my contacts. She has restarted her phone and this has persisted, to the point where, when she types in mum into the addressee in iMessage she cant actually see her mum but mine instead.

 

Is this a common issue?

 

Additionally, we've never managed to get family sharing to work properly, I buy a lot of music and films through iTunes store on my iPad/iPhone but when she tries to 'buy' the same film it has charged her, where if I'm led to believe it should just download it right?

iPhone 5, iOS 8.1.3

Posted on Feb 20, 2015 4:00 AM

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MattPanton

Q: With Family Sharing enabled between two people, one person can see all the others contacts when composing a new message from iMess ... more

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  • by norm123,

    norm123 norm123 Feb 21, 2015 12:26 PM in response to MattPanton
    Community Specialists
    Feb 21, 2015 12:26 PM in response to MattPanton

    Hello MattPanton,

     

    Lets see if we can isolate the issues with Family Sharing. Lets start with the Contacts issue. Now with Family Sharing, Contacts is something that is not part of what can be shared. You would be looking at things like purchases, calendars and the Find My iPhone features. So as far seeing the wrong contacts, check to make sure that your account is not signed in anywhere on her devices. To answer your other question about how to obtain someone else’s purchases you would need to navigate to the appropriate store, like iTunes and App stores, and navigate to the purchases area and you should see the option of the other person to see what you can download to your device. Take a look at the articles below and let me know if you need any thing else or further assistance. 

     

    Family Sharing

    http://support.apple.com/en-us/HT201060

     

    iCloud: Change iCloud feature settings

    http://support.apple.com/kb/PH2613

     

    Sharing purchased content with Family Sharing

    http://support.apple.com/en-us/HT201085

     

    Regards,

    -Norm G. 

  • by annonymuss,

    annonymuss annonymuss Feb 22, 2015 2:23 PM in response to norm123
    Level 1 (0 points)
    Feb 22, 2015 2:23 PM in response to norm123

    Hi Norm, in your response you say "contacts is something that is not part of what can be shared."  I have to disagree, because one day when an iOS update was going on, both my husband and I received each others contacts. We did nothing to cause it, we were both on the other side of town from each other when this occurred and that evening we both argued that the other did it on purpose when in fact neither of us had done anything.

     

    I am now divorced from said husband and for some reason, even though he has removed his phone from my account, he is still invading my cell phone conversations via text. Maybe it is a glitch with the 5s, but it's quite annoying when my daughter and I have been having a long text conversation and all of a sudden she asks, who am I talking too... Mom or Dad????   And I can see his text that was sent to her while I was sleeping, as if it was sent from my phone. No, this was never a shared conversation, those are just too annoying for everyone so we don't do it anymore.

     

    So, dear Norm, what do I have to do besides changing my passwords and security questions? Change my phone number and email that I've had for 20+ years?

     

    Is there anyway to turn off icloud without it disturbing the function of the phone or major apps?

     

    Thank you and Cheers to you my good sir.