HT202731: Using Apple Diagnostics
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Q: Keyboard
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Feb 22, 2015 8:54 AMby mario49,Hey dmckanna114,
Thanks for the question. If I understand correctly, the built in keyboard is not responding. I would recommend that you read this article, it may be able to help the issue.
One or more keys on the keyboard do not respond - Apple Support
No keys work on a portable Mac's built-in keyboard
Connect your computer to an AC outlet to recharge the battery. See Mac OS X: Low battery alert does not appear over full-screen application, keyboard becomes unresponsive.
Thanks for using Apple Support Communities.
Have a good one,
Mario
