Dantari

Q: Home sharing not working after update to iTunes 12.1

recenty updated iTunes to 12.1.0.71 64 bit for windows 8.1, and home sharing no longer works with my apple tvs. i have an apple tv 2 with software 7.0.3(6917) and an apple tv 3 aalso on 7.0.3(6917). I have tried the usual troubleshooting. Restoring, restarting, reinstalling itunes, made sure all the neccessary ports are open both on my router and firewall. Still not working. I would appreciate any help.

Apple TV (3rd generation), iOS 7.0.3, null

Posted on Feb 6, 2015 11:31 AM

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Q: Home sharing not working after update to iTunes 12.1

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  • by digitalcyclist,

    digitalcyclist digitalcyclist Feb 22, 2015 8:45 AM in response to Dantari
    Level 1 (10 points)
    Feb 22, 2015 8:45 AM in response to Dantari

    Just installed iTunes 12.1.1 and the update either contained something that fixed home sharing under Windows 64bit 8.1, or the installation process cleaned up some registry entries, or something!

     

    Bottom line - with no changes other than installing 12.1.1, Home Sharing is now working - I can see/share library with other Win iTunes, and with Apple TV.

  • by RosOne,

    RosOne RosOne Feb 22, 2015 9:32 AM in response to digitalcyclist
    Level 1 (0 points)
    Feb 22, 2015 9:32 AM in response to digitalcyclist

    Downgraded iTunes to 12.0.1.26 to have home sharing working. I saw your post and updated to the latest version 12.1.1.4 and guess what... not working again. Well, time to downgrade one more time.

  • by digitalcyclist,

    digitalcyclist digitalcyclist Feb 22, 2015 5:38 PM in response to Dantari
    Level 1 (10 points)
    Feb 22, 2015 5:38 PM in response to Dantari

    Yep, it was 12.1.1.4 that I installed, and voila, it's all working as used to and as we'd expect it to.

  • by digitalcyclist,

    digitalcyclist digitalcyclist Feb 23, 2015 7:18 AM in response to Dantari
    Level 1 (10 points)
    Feb 23, 2015 7:18 AM in response to Dantari

    I retract my update.  Home Sharing still broken.

    After upgrading to iTunes 12.1.1.4, it worked for a while.  This morning, no longer working.  Stopping/restarting iTunes, rebooting PC, all to no avail.

    Think I'll continue to store my music in the iTunes library for now, but switch to Plex for playlists, playing, sharing, etc.  I gave up on iTunes video a while ago to move to Plex, and will now complete that migration.  Apple, you can do better!

  • by jamie nasmyth,

    jamie nasmyth jamie nasmyth Feb 23, 2015 8:09 AM in response to digitalcyclist
    Level 1 (0 points)
    Feb 23, 2015 8:09 AM in response to digitalcyclist

    I was having this issue but running as Admin in Win 8.1 as suggested above fixed the issue.

  • by BerettaBoy,

    BerettaBoy BerettaBoy Feb 23, 2015 8:14 AM in response to digitalcyclist
    Level 1 (0 points)
    Feb 23, 2015 8:14 AM in response to digitalcyclist

    Just an update on my experience to date.

    Home Sharing worked for one day using the changes in my previous post - then stopped!

    In desperation I unplugged my LAN connection on the PC and enabled the Wi-Fi.

     

    Re-booted...and all is working again - and has been for several days now.

    Seems like some of the comments relating to LAN/Networks earlier in this post may be valid, although the reason why is uncertain.

    As a suggestion to others, if you cannot switch networks (as a previous poster did and as I have effectively done) disabling/enabling the adapter and an CMD, IPconfig/Renew might help?

     

    (Sorry, I'm not going to try it on mine, as its now working - but good luck & I hope the information helps)

  • by Stinsonddog,

    Stinsonddog Stinsonddog Feb 23, 2015 8:37 AM in response to BerettaBoy
    Level 1 (0 points)
    Feb 23, 2015 8:37 AM in response to BerettaBoy

    My problem is on a LAN.  In my case this is my PC for photoshop and media, and its a desktop without wifi.  Seems like it should work.  LAN might be the culprit but why.  Thanks for the insights. 

  • by BurryF,

    BurryF BurryF Feb 23, 2015 2:42 PM in response to Dantari
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    Feb 23, 2015 2:42 PM in response to Dantari

    I had the problem on Windows 8.1 after upgrading to iTunes 12.1.1.4. What fixed it for me:

    1. Quit iTunes. File > Exit
    2. Right-click on iTunes icon on the desktop and click 'Run as administrator'. Home Sharing is now working on my AppleTV, iPhone, and iPad.
    3. Exit iTunes.
    4. Start iTunes in the normal way (non-administrator). Everything still working.
  • by AppleLife3000,

    AppleLife3000 AppleLife3000 Feb 24, 2015 5:07 PM in response to Dantari
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    Feb 24, 2015 5:07 PM in response to Dantari

    I was having the same problem, although my version of Windows is fairly old.

     

    I followed a previous post and did an ipconfig /release and ipconfig /renew from the cmd prompt and this fixed my problem.  This is a pretty quick thing to do to see if it resolves the issue.  Of note, I also updated to the latest version of iTunes 12.1.1.  What was confusing for me is the my Mac running iTunes could be seen on home sharing with Apple TV 3 but Windows machine running iTunes was not showing up.  Turns out to be a network thing.

  • by dhvizdo,

    dhvizdo dhvizdo Mar 3, 2015 5:53 PM in response to Dantari
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    Mar 3, 2015 5:53 PM in response to Dantari

    I have been trying to get Itunes 12 home sharing to stay visible since october, bought new router, changed firewall settings, disabled tcpv6, home sharing would not stream a single movie complete, 5min to 1 hour before it dropped. Multiple win 8.1 computers doing this.

     

    Soulution that finally left me some hair for now was to go back to itunes 11.4, Frustrating that Apple cant get a handle on this.

  • by banner1124,

    banner1124 banner1124 Mar 4, 2015 3:51 PM in response to dhvizdo
    Level 1 (0 points)
    Mar 4, 2015 3:51 PM in response to dhvizdo

    Another vote for downgrading to version 11.4.  I just completed the downgrade and Home Sharing works like a charm again.  I'm glad that some folks seem to be having success with some of the other methods mentioned, but this is clearly something that was broken by Apple with iTunes 12 and needs to be fixed by Apple.  There should be no tweaking of existing system or network variables necessary.  I will probably just hold on to 11.4 until there is widespread confirmation that a newer version of this software doesn't break Home Sharing.

  • by TheBulldog,

    TheBulldog TheBulldog Mar 15, 2015 8:43 PM in response to Dantari
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    Mar 15, 2015 8:43 PM in response to Dantari

    Here's what I did...

     

    I have Windows7, but this would work with whatever OS.

     

    1) I went here...

    Mac OS X
    /Users/username/Music/iTunes/iTunes Library.itl
    /Users/username/Music/iTunes/iTunes Library.xml

    Windows XP
    \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Library.itl
    \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Library.xml

    Windows Vista, Windows 7, and Windows 8
    \Users\username\Music\iTunes\iTunes Library.itl
    \Users\username\Music\iTunes\iTunes Library.xml

    2) Close iTunes, then change the extension to .old on both of the files listed above. 

    3) Open iTunes, my Library was gone and was to be expected. 

    4) Close iTunes, then delete the two new files created (iTunes Library.itl and iTunes Library.xml).  Then rename the .old files back to the original extensions. 

    Good Luck!!

  • by monaarts,

    monaarts monaarts Mar 17, 2015 7:11 AM in response to Dantari
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    Mar 17, 2015 7:11 AM in response to Dantari

    Okay - so none of this stuff worked for me but I figured something out, thankfully!

     

    Go to preferences > sharing > and change the name of your computer.  Restart your AppleTV and enjoy.

  • by Femioo,

    Femioo Femioo Mar 29, 2015 1:38 PM in response to monaarts
    Level 1 (0 points)
    Mar 29, 2015 1:38 PM in response to monaarts

    As my Apple TV stopped working after the usual UK time change, I went to general ~ time zone and set automatically ON

    Got my sharing back

  • by Stinsonddog,

    Stinsonddog Stinsonddog Apr 15, 2015 3:46 PM in response to Dantari
    Level 1 (0 points)
    Apr 15, 2015 3:46 PM in response to Dantari

    With 12.1.2.27 I am now up and running again.  I did rename my library.  Also I had to reopen the new iTunes a few times and restarted my ATV.  Happy to have it working again.  Sorry I didn't carefully document the steps. 

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