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Helpful answers
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Feb 17, 2015 10:11 AM in response to Georgianna12by Matt_M.,★HelpfulHello Georgianna12,
Thanks for the question. Can you provide more information about the error message you received? Also, what device are you receiving the error message on? Based on the information you have provided, it sounds like the error may be related to HD content. Check out the following resource for information:
Purchasing and viewing HD videos in iTunes - Apple Support
http://support.apple.com/en-us/HT201850
Cheers,
Matt M.
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Feb 20, 2015 11:04 AM in response to Matt_M.by Georgianna12,HI Matt,
My video is working now I guess it wasn't working before because I didn't have wifi, but I payed for the video I think it's supposed to play without wifi but never mind .
Thanks
Georgianna
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Feb 22, 2015 10:17 AM in response to Georgianna12by Matt_M.,Hey Georgianna12,
Thanks for the follow up. I’m glad to hear that you video is working now. Have a great day.
- Matt M.
