thebongolian
Level 1 (0 points)

Q: additional content download problem

come on apple sort this out, new content won't download,

has anyone any ways to resolve this?

Posted on Feb 21, 2015 6:01 AM

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thebongolian

Q: additional content download problem

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  • by Brett L,

    Brett L Brett L Feb 22, 2015 11:18 AM in response to thebongolian
    Community Specialists
    Feb 22, 2015 11:18 AM in response to thebongolian

    Hi thebongolian,

     

    If you are having an issue with installing additional content for Logic Pro X, this article may be useful in resolving it -

     

    Logic Pro X, MainStage 3: Issues installing additional content - Apple Support

     

    Thanks for using Apple Support Communities.

     

    Sincerely,

     

    Brett L 

  • by Ramzajay,

    Ramzajay Ramzajay Jun 6, 2015 2:54 PM in response to Brett L
    Level 1 (0 points)
    Jun 6, 2015 2:54 PM in response to Brett L

    Hi Brett,

     

    I'm having the same issue with MainStage 3 which i have purchased a week ago. Been trying everything to get the basic content downloaded on my mac. I have checked the link you posted above but i don't know where i could find that Additional Content Window. MainStage won't open properly not until it downloaded the basic content successfully.

     

    Any advise?

  • by The Art Of Sound,

    The Art Of Sound The Art Of Sound Jun 6, 2015 6:48 PM in response to Ramzajay
    Level 6 (12,107 points)
    Jun 6, 2015 6:48 PM in response to Ramzajay

    Mainstage menu bar item.....

     

    Mainstage3 > Download Additional Content

  • by Ramzajay,

    Ramzajay Ramzajay Jun 21, 2015 3:10 AM in response to The Art Of Sound
    Level 1 (0 points)
    Jun 21, 2015 3:10 AM in response to The Art Of Sound

    hi Art of Sound,

     

    The first time you open Mainstage3 after successful installation done by appstore, it will bring you to a window where it starts downloading the basic content (about 1.80 GB). Right after it reaches 1.80 GB, mainstage will say an error about internet connection and will ask you to try again later. If you fail to download the basic content, then there's no way mainstage will run.

     

    Anyway, after reading loads of posted threads here, I followed one advise which is backing up my files and installing clean OS X. Mainstage3 installed and downloaded the basic content and additional content without a single error. I guess it's about the OS, maybe i did something ***pid unknowlingly lol.

     

    Cheers guys.