HT204268: AOL Usernames can no longer be used with the iTunes Store

Learn about AOL Usernames can no longer be used with the iTunes Store
Jerry78N

Q: AOL Username to Apple ID

Can I convert my AOL username account to my existing Apple ID, or must I create a new Apple ID? I don't want to lose my account history or the balance on the AOL account.

iPod touch (5th generation)

Posted on Feb 20, 2015 4:31 PM

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Q: AOL Username to Apple ID

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  • by King_Penguin,

    King_Penguin King_Penguin Feb 20, 2015 11:07 PM in response to Jerry78N
    Level 10 (132,955 points)
    iTunes
    Feb 20, 2015 11:07 PM in response to Jerry78N

    You will have to create a new iTunes id, you can't merge it with an existing account.

  • by birzno,

    birzno birzno Feb 23, 2015 12:12 PM in response to King_Penguin
    Level 1 (0 points)
    Feb 23, 2015 12:12 PM in response to King_Penguin

    I've been trying to find the on screen instructions and can't find them, but I see that you say we must create a new account, that's easy, then how do I transfer everything to the new account? thks in advance

  • by King_Penguin,

    King_Penguin King_Penguin Feb 23, 2015 12:17 PM in response to birzno
    Level 10 (132,955 points)
    iTunes
    Feb 23, 2015 12:17 PM in response to birzno

    According to Convert your AOL Username to an Apple ID - Apple Support you should be prompted to create an account when logging into the AOL id via your computer's iTunes (Store > View Account menu option) :

    To convert your AOL Username to an Apple ID, sign in to iTunes on a Mac or PC with your AOL Username. Then follow the on-screen instructions.

     

    You don't create a new iTunes account outside of that using the usual create process, you will not be able to transfer your AOL id content to it if you do so (you can't merge accounts or transfer content to a different account)

  • by Evan Window,

    Evan Window Evan Window Feb 23, 2015 1:42 PM in response to birzno
    Level 2 (163 points)
    Feb 23, 2015 1:42 PM in response to birzno

    A workaround you might consider trying to maintain access to all your purchases from multiple Apple IDs is to setup Family Sharing. Add each Apple ID you have and then you can share most iTunes Store purchases between the Apple IDs. Going forward, just begin making purchases on your new Apple ID and use that new Apple ID for all future services like iMessage and FaceTime, etc...

  • by romad,

    romad romad Feb 24, 2015 7:26 AM in response to King_Penguin
    Level 3 (626 points)
    Desktops
    Feb 24, 2015 7:26 AM in response to King_Penguin

    I'm not prompted and I've had my AOL email address as my iTunes log-in since iTunes was released in 2003.

  • by King_Penguin,

    King_Penguin King_Penguin Feb 24, 2015 7:29 AM in response to romad
    Level 10 (132,955 points)
    iTunes
    Feb 24, 2015 7:29 AM in response to romad

    Is it an AOL email address that is your id or an AOL username ? As far as I know it's only usernames that are affected

  • by romad,

    romad romad Feb 24, 2015 7:55 AM in response to King_Penguin
    Level 3 (626 points)
    Desktops
    Feb 24, 2015 7:55 AM in response to King_Penguin

    Apple required that I use an email address when I created my iTunes Music Store account, so I used my AOL address since I've had it for over 20 years (I'm an AOL "Charter Member", probably the last one!).

  • by King_Penguin,

    King_Penguin King_Penguin Feb 24, 2015 8:01 AM in response to romad
    Level 10 (132,955 points)
    iTunes
    Feb 24, 2015 8:01 AM in response to romad

    You shouldn't be affected if you are using an AOL email address as your account id, it's only people using AOL usernames (which doesn't contain the '@aol.com') that need to change their accounts

  • by romad,

    romad romad Feb 24, 2015 8:06 AM in response to King_Penguin
    Level 3 (626 points)
    Desktops
    Feb 24, 2015 8:06 AM in response to King_Penguin

    How were they able to get around Apple's "Apple ID must be an email address" requirement?

  • by King_Penguin,

    King_Penguin King_Penguin Feb 24, 2015 8:29 AM in response to romad
    Level 10 (132,955 points)
    iTunes
    Feb 24, 2015 8:29 AM in response to romad

    There was an agreement between AOL and Apple back in 2003, which included being able to use AOL usernames (screen names) to access the iTunes store : http://www.apple.com/pr/library/2003/12/18AOL-Members-Now-Have-Instant-Access-to -Apples-iTunes-Music-Store.html

     

    “AOL members can now conveniently use their AOL screen names and passwords to log onto the iTunes Music Store and use their AOL Wallet or card-on-file to immediately purchase and download songs."
  • by romad,

    romad romad Feb 24, 2015 9:03 AM in response to King_Penguin
    Level 3 (626 points)
    Desktops
    Feb 24, 2015 9:03 AM in response to King_Penguin

    Ah, I see. I must have already created my iTunes Music Store account, then.

  • by David Pottinger,

    David Pottinger David Pottinger Feb 24, 2015 10:24 AM in response to King_Penguin
    Level 1 (15 points)
    Feb 24, 2015 10:24 AM in response to King_Penguin

    So if my Apple ID is "Username@aol.com" I am still ok ? But if it is just "username" I need to change it.
    Hopefully starting the obvious

  • by GBLogDog,

    GBLogDog GBLogDog Feb 24, 2015 1:02 PM in response to David Pottinger
    Level 1 (0 points)
    Feb 24, 2015 1:02 PM in response to David Pottinger

    I, too, am using my AOL email address (with the "@aol.com"), not my AOL screen name (which does not have the "@aol.com") as my Apple ID so I hope you are correct.  What concerns me is that Apple sent me the warning email stating: "Our records indicate that you have been using your AOL Username to sign in to the iTunes Store, App Store, or iBooks Store".  Also, when I sign in with my Apple ID I am not getting prompted to change anything.  Some more clarity would be helpful.  Thanks!

  • by Silo_Kat,

    Silo_Kat Silo_Kat Feb 24, 2015 2:06 PM in response to King_Penguin
    Level 1 (0 points)
    Feb 24, 2015 2:06 PM in response to King_Penguin

    I've got both an AOL "username" and "username@aol.com", the later being a valid Apple ID that seems to be good at all stores in the Apple-verse, while the AOL "username" account is only good at iTunes store because a third party cyber-squatted that "username" back in the mobileme.com era.

     

    Both of those accounts have a cash balance due to gift cards.

     

    So, I can't just add @aol.com to my "username" because it's already in use by me.

     

    Anyway, is Apple telling me I need to come up with a new email address to create a new Apple ID? Because all the stuff I've seen about creating an Apple ID says it's got to be valid email address.

     

    I am loath to create a new email address.

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