pricey14

Q: Iphoto is distorting RAW images from canon on mac mini

Good Afternoon,

 

Please could some one help with a problem that has started to occur with my RAW images which i have been trying to import from My Canon 700d

When importing to iphoto the pictures seem to distort and either as below go multi coloured or cut half the image off.

i have the latest firmware installed on my camera and have the canon utilities installed on my mac mini and have also tried transfering the images via cable and via a card reader.

the images appear fine on my mac book pro and on the camera

my memory card is also a class 10 30mbps

 

IMG_0121.JPG

 

IMG_0089.JPG

Mac mini, Mac OS X (10.7.5)

Posted on Feb 20, 2015 5:57 AM

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Q: Iphoto is distorting RAW images from canon on mac mini

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  • by LarryHN,

    LarryHN LarryHN Feb 20, 2015 8:45 AM in response to pricey14
    Level 10 (84,857 points)
    Photos for Mac
    Feb 20, 2015 8:45 AM in response to pricey14

    What version of iPhoto? Is OS X 10.7.5 as you state correct? what has changed since this worked? What are the "canon Utilities" being used for?

     

    LN

  • by pricey14,

    pricey14 pricey14 Feb 20, 2015 2:11 PM in response to LarryHN
    Level 1 (4 points)
    Notebooks
    Feb 20, 2015 2:11 PM in response to LarryHN

    Hi Mate,

     

    Thanks for the reply

     

    i am currently ruining version 9.6 if on 10.10 OS X Yosemite

     

    the canon utilities are just installed on the mac in case they needed to be because of the distortion

     

    I have used a Canon SLR before and not had a problem it is only since i upgraded to the 700d ?

     

    Any thoughts

  • by pricey14,

    pricey14 pricey14 Feb 23, 2015 2:11 PM in response to LarryHN
    Level 1 (4 points)
    Notebooks
    Feb 23, 2015 2:11 PM in response to LarryHN

    Hi Larry,

     

    Do you have any ideas on my problem?

     

    Thanks

    Mike

  • by LarryHN,

    LarryHN LarryHN Feb 23, 2015 2:26 PM in response to pricey14
    Level 10 (84,857 points)
    Photos for Mac
    Feb 23, 2015 2:26 PM in response to pricey14

    No - it should work - TD and Léoie are better at RAW - they have posted a few hints on fixing RAW issues including one that is documented for Aperture but is also for iPhoto

     

    LN

  • by pricey14,

    pricey14 pricey14 Feb 23, 2015 2:28 PM in response to LarryHN
    Level 1 (4 points)
    Notebooks
    Feb 23, 2015 2:28 PM in response to LarryHN

    Thanks for the reply

     

    Do you know how i can get in touch with either of those?

     

    Mike

  • by Keith Barkley,

    Keith Barkley Keith Barkley Feb 23, 2015 2:57 PM in response to pricey14
    Level 5 (6,407 points)
    Feb 23, 2015 2:57 PM in response to pricey14

    You might try downgrading the raw support, that has worked for some.

  • by Old Toad,

    Old Toad Old Toad Feb 23, 2015 5:15 PM in response to pricey14
    Level 10 (141,223 points)
    Mac OS X
    Feb 23, 2015 5:15 PM in response to pricey14

    Have you applied the latest Digital Raw Compatibility updater.  If so try the following;

     

    1. The RAW support files are installed in the System Library in the folder "/System/Library/CoreServices" Folder.
    2. To open this folder, use the Finder's "Go" menu. Click the smiling Finder icon in the Dock to bring the Finder forward.
    3. Type the keyboard shortcut ⇧⌘G  (for "Finder > Go > Go to folder")  and copy and paste "/System/Library/CoreServices" into the text field. Click the "Go" button.
    4. In the Finder window that will open, delete both the files "RawCamera.bundle" and "RawCameraSupport.bundle". You will have to enter your Administrator password. (don't empty the Trash, so you can put the files back, if need be)
    5. Boot into the Recovery volume (boot with the Command + R keys held down) and reinstall the system.  That should return the digital raw compatibility to what is included in Yosemite and what is used of your camera.

    OTsig.png

  • by léonie,

    léonie léonie Feb 26, 2015 2:37 PM in response to pricey14
    Level 10 (107,629 points)
    iCloud
    Feb 26, 2015 2:37 PM in response to pricey14

    You could try to revert to the Digital Camera RAW Compatibility Update, that came out in December.

     

    For example, Digital Camera RAW Compatibility Update 5.07

    or  to RAW support 6.01. It helped in a similar case:

    Re: Digital Camera Raw Compatibility 6.02 - Nikon D800

     

    Any of the earlier raw support versions 5.01 or later should work, since your camera has been supported since Mavericks.

     

    Make a backup of your system and try to downgrade the RAW support to version 6.01

     

    To downgrade the RAW Support to the last version from before the last update try this:

    • To reinstall the 'RAW Compatibility Update' it is necessary to uninstall the currently installed raw support. Otherwise the installer will rightfully say, that you already have the latest version installed.
    • If your tests are showing that the problem happens also in a different user account, try this:
    The RAW support files are installed in the System Library in the folder "/System/Library/CoreServices" Folder:
    • To open this folder, use the Finder's "Go" menu. Click the smiling Finder icon in the Dock to bring the Finder forward.
    • Then type the keyboard shortcut ⇧⌘G  (for "Finder > Go > Go to folder")  and copy and paste "/System/Library/CoreServices" into the text field. Click the "Go" button.
    • In the Finder window that will open, delete both the files "RawCamera.bundle" and "RawCameraSupport.bundle". You will have to enter your Administrator password. (don't empty the Trash, so you can put the files back, if need be)
    • Download the current RAW support update from Apple's Support Site:
    • Digital Camera RAW Compatibility 6.01 http://support.apple.com/kb/DL1777?viewlocale=en_US&locale=en_US

     

    In the Downloads folder you will find the disk image with the installer. Double click it to open and run and the installer.

    Then restart your Mac.

  • by pricey14,

    pricey14 pricey14 Feb 27, 2015 12:58 PM in response to léonie
    Level 1 (4 points)
    Notebooks
    Feb 27, 2015 12:58 PM in response to léonie

    Hi Leonie,

     

    Thanks for the reply,

     

    tried the above a few times now and still the same outcome most of the images are distorted.

     

    I have even copied the core bundle files from my macbook pro over but still the same.

     

    Have you any further ideas perhaps?

     

    thanks

    Mike

  • by pricey14,

    pricey14 pricey14 Feb 27, 2015 1:13 PM in response to pricey14
    Level 1 (4 points)
    Notebooks
    Feb 27, 2015 1:13 PM in response to pricey14

    Hi,

     

    i have tried reprocessing most the images and that seems to work but i don't really want to be doing that all the time

     

    Mike