Q: no work app store

Howdy ivonne17,

Thanks for using the Apple Support Communities.

From your post I understand that you're unable to open the App Store, or it is becoming unresponsive when trying to open it.  I'd like you to please check to see if you can force quit the App Store by following the directions in the article below.

Force an app to close on your Mac - Apple Support

Take care,

Alex H.