RomanDesign

Q: Printer Driver not on Apple's Software Download?

The Xerox Phaser 3320 printer is no longer listed on the "Apple Printer Software available for download" list, although Xerox says it is supported, and looks like they have third party driver software. Should I stay away from this printer if the driver isn't available through the Apple software page?

MacBook Pro with Retina display, OS X Mountain Lion (10.8.5)

Posted on Feb 25, 2015 8:50 AM

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Q: Printer Driver not on Apple's Software Download?

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  • by Kurt Lang,

    Kurt Lang Kurt Lang Feb 25, 2015 10:38 AM in response to RomanDesign
    Level 8 (37,892 points)
    Mac OS X
    Feb 25, 2015 10:38 AM in response to RomanDesign

    Xerox has drivers for that model for all versions of OS X from 10.5.x through 10.10.x. Just download and use those. I installed Xerox's drivers for our Phaser 7500.

  • by RomanDesign,

    RomanDesign RomanDesign Feb 25, 2015 11:27 AM in response to Kurt Lang
    Level 1 (0 points)
    Feb 25, 2015 11:27 AM in response to Kurt Lang

    So the fact that Apple does not supply the drivers for this model anymore, that should not deter me from getting this printer? Downloading and installing from the Xerox site means I'll need to override the "can't be opened because it is from an unidentified developer" warning box; is that fine? My general concern is if Apple no longer offers the drivers, will that become a problem sooner rather than later?

  • by Csound1,

    Csound1 Csound1 Feb 25, 2015 11:29 AM in response to RomanDesign
    Level 9 (50,786 points)
    Desktops
    Feb 25, 2015 11:29 AM in response to RomanDesign

    RomanDesign wrote:

     

    So the fact that Apple does not supply the drivers for this model anymore, that should not deter me from getting this printer?

    Apple do not write printer drivers, they supply only whatever the printer manufacturer supplies to them.

  • by Kurt Lang,

    Kurt Lang Kurt Lang Feb 25, 2015 11:50 AM in response to RomanDesign
    Level 8 (37,892 points)
    Mac OS X
    Feb 25, 2015 11:50 AM in response to RomanDesign

    The way it's supposed to work is you turn the printer on, then open Software Update (App Store under Yosemite, which is combo). It then detects your printer and downloads the appropriate drivers if Apple has them.

     

    But no, I wouldn't let that deter me. Xerox is pretty good about supporting their printers for quite a few years. Though like most companies, the more expensive printers get longer support.

     

    Getting the drivers directly from Xerox wouldn't worry me at all about bypassing Gatekeeper if it won't open directly. It's not like you'd be getting the file from some unknown site. As I noted, I use the drivers directly from Xerox for our 7500. I installed Yosemite from scratch, and it didn't even recognize the printer was connected when I turned it on. Probably because we use the Ethernet connection through a router rather than a direct USB connection. Anyway, once the Xerox drivers are installed, then Software Update finds and installs updates to the drivers.

     

    Just to mention, Lexmark also makes some very nice mono laser printers for about the same price. The Lexmark MS410dn is $40 less than the Xerox 3320 on Amazon. The d means duplex (print both sides) and the n means network (has Ethernet capability).