!cultOfApple

Q: Messages App Not Syncing With iPhone

The Messages app used to be in sync with my iPhone, i.e., when I was logged on to Mac OS, I was able to get my texts right on my desktop (and iPhone) - this suddenly stopped! Now, texts simply go to my phone alone, whether or not I'm logged on to Yosemite - however, I can send a text from the desktop and continue the conversation on the desktop alone - but this conversation will never show up on my iPhone!

 

Any pointers please on how I may get this to work again - thank you!

iPhone 6 Plus, iOS 8.1.3, OS X Yosemite (10.10.2)

Posted on Jan 30, 2015 10:51 AM

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Q: Messages App Not Syncing With iPhone

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  • by judysings,Helpful

    judysings judysings Feb 2, 2015 6:50 AM in response to !cultOfApple
    Community Specialists
    Feb 2, 2015 6:50 AM in response to !cultOfApple

    Good Afternoon, !cultOfApple - 

    Here are some things to check if the Continuity feature is not working between your Mac and iPhone:

    Get help using Continuity with iOS 8 and OS X Yosemite - Apple Support
    http://support.apple.com/en-gb/TS5458

     

    Occasionally when you use Continuity with your iPhone, iPad, iPod touch, or Mac, you might find that a phone call doesn't transfer to your other devices. You might not see the Handoff app icons where they should be. Or Instant Hotspot might not share the Internet with your other devices. Learn how to fix these issues.

     

    If a Continuity feature like Handoff, phone calls, Instant Hotspot, or SMS messages isn't working the way you'd expect, make sure your devices meet the requirements. Then check your settings.

    Check System Requirements

    Make sure your iPhone, iPad, iPod touch, or Mac meet the system requirements for Continuity, and for the specific features you want to use.

    Check your settings

    Check the following settings on your iPhone, iPad, or iPod touch:

    • Go to Settings > Wi-Fi and turn on Wi-Fi if necessary.
    • Make sure your iOS devices are connected to the same Wi-Fi network by going to Settings > Wi-Fi and comparing the name of the network each is on.
    • Go to Settings > Bluetooth and turn on Bluetooth if necessary.
    • Go to Settings > General > Handoff & Suggested Apps and make sure Handoff is on.
    • Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.

    Check the following settings on your Mac:

    • Go to the Wi-Fi icon at the top of your screen and turn on Wi-Fi if necessary.
    • Make sure your Mac and iOS devices are connected to the same Wi-Fi network. Go to Settings > Wi-Fi on your iOS device and compare the name of the network with the Wi-Fi network on your Mac.
    • Go to the Bluetooth icon at the top of your screen and turn on Bluetooth if necessary.
    • In System Preferences > General, select “Allow Handoff between this Mac and your iCloud devices.” If you don't see this setting, your Mac may not support Handoff.
    • Open the FaceTime app, go to FaceTime > Preferences and turn on “iPhone Cellular Calls.”
    • Go to System Preferences, and sign out and then sign in again to your iCloud account.

    If your device can't access the Internet using Instant Hotspot

    If you don't see the option to use your iPhone or cellular-enabled iPad as an available Wi-Fi network, make sure that your cellular provider has provisioned Personal Hotspot on your device.

     

    Last Modified:

    Hope this helps ...

    - Judy

  • by !cultOfApple,

    !cultOfApple !cultOfApple Feb 25, 2015 2:12 PM in response to judysings
    Level 1 (4 points)
    Mac OS X
    Feb 25, 2015 2:12 PM in response to judysings

    Judy thanks, I was following those instructions all along but the problem still happens. I have simple given up as it isn't really worth any more time. Maybe APPL will resolve this at some point, once the user base with this issue reaches critical mass.