lithium08
Level 1
(0 points)
Q: ios 8.1.3 wont download in my iphone 5
I've been struggling for weeks now. first, apps wont download and update. so when i checked the web for solutions, some say that i need to update to 8.1.3, iphone's currently running 8.1.2. but when i tried to download it in my iphone, it shows update requested and the gear icon moving but nothing's happening, even the bar showing the progress isn't there, looks like it wont download. I've tried connecting to other wifi still didn't work. I'm worried because i don't have any idea of what's going on with my phone, i don't know how to fix it myself.
iPhone 5, iOS 8.1.2
Matt_M.
Community Operations
Hello lithium08,
Welcome to the Apple Support Communities! I understand that you are experiencing issues updating your iPhone wirelessly. Have you tried updating with a computer running iTunes instead?:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
1. Install the latest version of iTunes on your computer.
2. Plug in your device to your computer.
3. In iTunes, select your device.
4. In the Summary pane, click Check for Update.
5. Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Cheers,
Matt M.
