ioannisfromaddison

Q: accessibility zoom in iOS 8 problems

Hello all!

i am visually impaired and i have ben using iOS and mac devices for many years

Especially in iOS, zoom feature is so handy that helped me so much with my daily tasks!

Everything was working perfectly until iOS 8

I know iOS 8 brought many features for people with disabilities and made improvements for people with vision loss

I'm experiencing 2 issues

 

 

1. When zooming in if you tap once there is a new black dialogue window with different features that is quite annoying and you have to tap somewhere else so as to disappear (this can't be disabled from settings,) and i am not talking about the controller

 

2. Zooming in now isn't that accurate and smooth...i have turned on "Zoom on focus" but still zooming in with the three finger  gesture isn't that smooth

 

has anyone had any similar experiences?i hope they fix this since this is on of the main reasons why i seriously love apple. Because it had all people with disabilities in mind and added features when none else  even cared!

 

 

thank you all!

iPhone 5s, iOS 8

Posted on Sep 19, 2014 7:00 AM

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Q: accessibility zoom in iOS 8 problems

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  • by ondrizek,

    ondrizek ondrizek Dec 26, 2014 11:16 PM in response to Tommy_Kay
    Level 1 (0 points)
    Dec 26, 2014 11:16 PM in response to Tommy_Kay

    I Had a similar issue. Resolved it.  Set zoom to a window not entire screen. Go into zoom do single three finger tap not on window. It will bring up a menu.  At the bottom there is a slider on amount of zoom. Slide it down.  Hope that works for you. 

  • by hse51,

    hse51 hse51 Dec 27, 2014 12:35 PM in response to EstrellaWeb
    Level 1 (0 points)
    Dec 27, 2014 12:35 PM in response to EstrellaWeb

    Seems newest iOS hasn't solved the glitch yet.   Here is another problem that shows up: when the zoom button is turned on by itself this also causes the screen brightness to be reduced by half.. To rectify the problem  (not permanent) the zoom function must be turned off.

  • by Worshiper101,

    Worshiper101 Worshiper101 Dec 28, 2014 9:35 PM in response to ioannisfromaddison
    Level 1 (10 points)
    Dec 28, 2014 9:35 PM in response to ioannisfromaddison

    I Also have same problems. I will try some of the stuff mentioned here.

    but there's more, please tell me if any of you know about these:

    -when in zoom it sometimes glitches out and zooms out by itself for a second or 2 then zooms back in.

    -I use to be able to always have zoom and voiceover on at once. I don't always use them at once but I could now I cant. Here's what happens:

    when both are are on and I try to scroll it says "page one of one" when there's more. So now every time I go into ask I have to go into ask twice, one to turn one on, and 2 to turn the other off.

     

    i have the air 2 and 5s. It did it in my iPad 3 as well, which I longer have because I have the air 2.

    I am running the latest iOS.

  • by Worshiper101,

    Worshiper101 Worshiper101 Dec 29, 2014 3:53 PM in response to Worshiper101
    Level 1 (10 points)
    Dec 29, 2014 3:53 PM in response to Worshiper101

    have any of you also noticed with zoom that the hit box is off? (When I zoom and try to tap something it doesn't always work)

  • by NevinNWJ,

    NevinNWJ NevinNWJ Dec 29, 2014 7:23 PM in response to Worshiper101
    Level 1 (0 points)
    Dec 29, 2014 7:23 PM in response to Worshiper101

    Yes, i have experience this too. I would either have to zoom out to tap it or move the screen around and try tapping again

  • by Skytouch,

    Skytouch Skytouch Feb 16, 2015 12:53 PM in response to ioannisfromaddison
    Level 1 (0 points)
    Feb 16, 2015 12:53 PM in response to ioannisfromaddison

    Zoom mode in iOS 8 is an example of trying to improve a feature that was not broken. I just saw Zoom on a friend's iOS 8 device and will definitely stay in iOS 7 for now until Apple works this out. On first look, I find the updated feature to be cumbersome at best, and unusable (for me) at worst.

     

    From what I've read, this update is an example of a feature that Steve Jobs would have sent back to the drawing board. The iOS 7 version was so incredibly simple. Triple tap the screen and you're in; triple tap again and you're out. Navigating and setting the magnification were likewise simple. There is no reason whatsoever for adding a virtual magnifying-glass widget that simply gets in the way of working directly with the content. I cannot imagine this new feature would have passed Mr. Jobs' KISS rule.

     

    Please, Apple, restore the old functionality in your next update.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Feb 16, 2015 12:55 PM in response to Skytouch
    Level 9 (57,249 points)
    iPhone
    Feb 16, 2015 12:55 PM in response to Skytouch

    You are not addressing Apple here. This is a user to user support forum. For Apple to read your information, since you are asking them to restore something, you would need to put it on the feedback page HERE, and the click on the appropriate subject.

  • by MinnyApple,

    MinnyApple MinnyApple Feb 27, 2015 5:53 PM in response to Toadfish
    Level 1 (0 points)
    Feb 27, 2015 5:53 PM in response to Toadfish

    Dear Toadfish:  You are a miracle worker!  That EXACTLY fixed the problem.  I can't believe I've been struggling with this for the last week, and nearly went out to buy a new iPad but was resisting as there is just so much negative stuff in the air right now post the latest upgrades.  didn't want to invest more until these things get fixed FIRST.  Thank you. Thank you. - MinnyApple

  • by vision73,

    vision73 vision73 Mar 11, 2015 6:09 AM in response to ioannisfromaddison
    Level 1 (0 points)
    Mar 11, 2015 6:09 AM in response to ioannisfromaddison

    Hi,

     

    I am a bit late to this post as I am terrible at updating software. However last month I updated the software on my ipad and am now experiencing all the same issues as many of you with regards to the Zoom feature. These are;

     

    1. It is slower and seems to 'stick' - doesn't operate smoothly.
    2. Even though I set it to 'whole screen zoom' this annoying window keeps popping up. This particularity seems to happen in apps such as FB and it may be related to the keyboard but i am not sure. In some cases if i go back to accessibility settings and re-select whole screen mode the window disappears but in some case this doesn't work.

     

    Any suggestions with this? It is really affecting my use and enjoyment of the product. I have Stargarts Macular Dystrophy and need the Zoom to be able to read the screen. Also I am thinking about upgrading my iphone 4 (which works perfectly and i love it its just the battery is rubbish) to an iphone 6 (attracted by bigger screen) Does the iphone 6 have these issues?

     

    Does anyone have tips for me on using the voice activation I have never got to grips with that as no SIRI on iphone 4.

     

    I am going to complain directly to Apple but is it worth visiting an Apple Store?

     

    If you have already answered my questions point me towards your post please.

     

    Thank you in advance.......

  • by vision73,

    vision73 vision73 Mar 11, 2015 6:24 AM in response to jecwobble
    Level 1 (0 points)
    Mar 11, 2015 6:24 AM in response to jecwobble

    You have described my issue exactly. Is there a fix yet? I am just updated to 8.2.......

  • by MinnyApple,

    MinnyApple MinnyApple Mar 11, 2015 7:59 AM in response to vision73
    Level 1 (0 points)
    Mar 11, 2015 7:59 AM in response to vision73

    Sporadically the double-tap with two fingers, swipe with three fingers to

    the right works.  I agree that it seems to have happened to me often when

    connected to FB or sometimes to Delta app.

  • by NevinNWJ,

    NevinNWJ NevinNWJ Mar 12, 2015 12:25 AM in response to vision73
    Level 1 (0 points)
    Mar 12, 2015 12:25 AM in response to vision73

    Hi vision73, I too have Stargarts Macular Dystrophy and also experience these problems previously.


    I am using the iPhone 6 Plus and so far so good, everything is is within expectation and i am loving it. i would believe that iPhone 4 is not capable of handling the software.


    Following is my settings for the zoom feature, https://dl.dropboxusercontent.com/u/33447637/1.PNG

    I use to have problems with the zoom and thought that Apple could have done a better job, however with this settings i do not face any issue with the zoom anymore.


    When Browsing Facebook i will use voice overs, i have set the Accessibility Shortcut to Voice over so conveniently i can bring up voice over when ever needed with triple press of the home button.


    On a side note i would love to hear more from you on how u are moving on in life with this condition, and probably we can share some findings on possible  treatment in our region. Do email me at bargead{at}gmail.com.

     


     

  • by ioannisfromaddison,

    ioannisfromaddison ioannisfromaddison Mar 12, 2015 8:07 AM in response to NevinNWJ
    Level 1 (6 points)
    iPhone
    Mar 12, 2015 8:07 AM in response to NevinNWJ

    hello there and thanks for your feedback

    when i first started this topic i didn't think that many people will reply

    but i guess that many people around the world have vision problems of all sorts and i think we are many..millions actually according to researches around the worl

     

    i have the same settings apart from the voice over short cut since i don't use it almost at all just sometimes the "speak" feature which isn't necessary to activate the voice over settings

     

    as i described on my first post when i started the thread

    the settings and the way that you zoom is different and i am not talking about the gestures needed so as to zoom in and out..i am talking that that sometimes the window goes t full screen and some others  on half the screen

    obviously this can be handy when you use the keyboard so as to see what you type..but sometimes it gets a bit annoying

    i think some lagging issues  have stopped since the last two updates

     

    maybe..i am just assuming here

    its a new way that apple is trying to introduce for the zoom accessibility and since we have get used to the old way..we find it difficult to adapt to the new way??

    just thinking... have to make clear though that i am trying and obviously iOS and OS X have saved my life..especiallywhen i got partially sighted

     

    since you mentioned your condition

    my condition is Leber's Optic Hereditary neuropathy

    quite rare and irreversible ) for the time being of course!)

  • by ioannisfromaddison,

    ioannisfromaddison ioannisfromaddison Mar 12, 2015 8:15 AM in response to ioannisfromaddison
    Level 1 (6 points)
    iPhone
    Mar 12, 2015 8:15 AM in response to ioannisfromaddison

    By the way people

    since the apple watch is a reality i will open a new topic for people with vision issues

    a talk regarding the accessibility options of the apple watch and if this could be used by us

  • by Lorenz_OK,

    Lorenz_OK Lorenz_OK Mar 20, 2015 2:00 PM in response to karbruun
    Level 1 (0 points)
    Mar 20, 2015 2:00 PM in response to karbruun

    karbruuns solution seems to have fixed random window zooming for me:

    ...under Zoom in settings ... choose to follow focus - and if you enable that  ...  select "zoom keyboard"

    Random Zoom Window appearing (when you have a keyboard up) disappears.

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