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Helpful answers
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Feb 24, 2015 8:38 AM in response to Georg Kupkaby brenden dv,Hello Georg Kupka,
I'm sorry to hear you are having these issues with the iTunes iOS App Store. If you are unable to purchase or download apps (no error, just failing silently), you may find the troubleshooting steps outlined in the following articles helpful (they are primarily aimed at issues accessing the iTunes Stores in general, but may also be applicable for specific download issues as well):
Can't connect to the iTunes Store - Apple Support
iTunes: Advanced iTunes Store troubleshooting - Apple Support
Sincerely,
- Brenden
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Feb 26, 2015 4:30 AM in response to brenden dvby Georg Kupka,Hi Brenden,
thanks for your reply. Unfortunately I am still stuck with the same problem after trying the various hints.
Somehow this iPhone seems to have lost the association with the Apple-ID I am using.
Any other idea besides resetting to factory defaults?
Regards,
-georg-
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Feb 28, 2015 3:55 PM in response to Georg Kupkaby brenden dv,★HelpfulHi Georg,
Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct support - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
