HT201501: Change your billing information in Photos for OS X and iPhoto

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ccly
Level 1 (0 points)

Q: The Buy Book button is grayed out. The Print and Order Prints are shaded. HELP!

I just finished creating my first iPhoto book.

But I realised that I am unable to order it.

I click the buy button and no response.

Also noted Print and Order Prints are shaded and cannot be selected.

 

I check my Apple ID and updated address etc etc but this did not help!

 

Really need help on this. Thanks

MacBook Pro (Retina, 15-inch, Mid 2014), OS X Yosemite (10.10.2)

Posted on Mar 1, 2015 2:43 AM

by léonie,Solvedanswer
léonie léonie
Level 10 (108,604 points)
iCloud
A:

You're welcome! Glad it worked.

Posted on Mar 2, 2015 6:23 AM

Close
ccly

Q: The Buy Book button is grayed out. The Print and Order Prints are shaded. HELP!

  • All replies
  • Helpful answers

  • by léonie,

    léonie léonie Mar 1, 2015 2:50 AM in response to ccly
    Level 10 (108,604 points)
    iCloud
    Mar 1, 2015 2:50 AM in response to ccly

    Which version of iPhoto are you using? You need iPhoto 8.x.x oor later to order print products.

    And you need to be in a country, that supports Apple Print Services. Print Products are only supported in the countries you are seeing in the drop down list of countries in "iPhoto Preferences > Advanced >Print Products Store" in iPhoto `11:

    Screen Shot 2015-03-01 at 11.47.54CET.png

  • by léonie,

    léonie léonie Mar 1, 2015 3:01 AM in response to léonie
    Level 10 (108,604 points)
    iCloud
    Mar 1, 2015 3:01 AM in response to léonie

    Added:

    If none of the above applies, there are several possible reasons, that the "Buy Book" button may not respond. It can happen, if another iPhoto dialog is still waiting for a response, for example the "Print" dialog. With an open Print window in iPhoto, no button will react a all. And if another window is occluding the dialog window, iPhoto may seem to be unresponsive. First try, if quitting iPhoto and restarting the mac will solve the problem.

  • by ccly,

    ccly ccly Mar 1, 2015 3:18 AM in response to léonie
    Level 1 (0 points)
    Mar 1, 2015 3:18 AM in response to léonie

    Yo! Your second thread was spot on! I did not know what was up, but upon restarting the Mac, I was able to order the book!

    Must be something occluding the dialog window!

     

    Thanks!

  • by léonie,Solvedanswer

    léonie léonie Mar 2, 2015 6:23 AM in response to ccly
    Level 10 (108,604 points)
    iCloud
    Mar 2, 2015 6:23 AM in response to ccly

    You're welcome! Glad it worked.