HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device

Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
5ad5ack

Q: water damage


My iPhone was dropped in water and it wont boot is it toast? It goes as far as about 8 lines of nfnd then quits.

iPhone 5, iOS 7.1

Posted on Mar 3, 2015 3:34 AM

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Q: water damage

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  • Helpful answers

  • by Ingo2711,Solvedanswer

    Ingo2711 Ingo2711 Mar 3, 2015 3:37 AM in response to 5ad5ack
    Level 7 (25,824 points)
    iPhone
    Mar 3, 2015 3:37 AM in response to 5ad5ack

    Sorry, your phone is damaged beyond repair. Contact Apple Support to get your device replaced, but you'll have to pay for the replacement, water damage is not covered by the warranty.

     

    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions

    ModelOut-of-warranty service feeBattery service*
    iPhone 6 Plus $329

    $79
    *available only if battery
    fails Apple’s diagnostic test

    iPhone 6 $299
    iPhone 5s, iPhone 5c, iPhone 5 $269
    iPhone 4s $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149

    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.

    copied from Service Answer Center - iPhone

  • by 5ad5ack,

    5ad5ack 5ad5ack Mar 3, 2015 4:37 AM in response to 5ad5ack
    Level 1 (0 points)
    Mar 3, 2015 4:37 AM in response to 5ad5ack

    Is there anything that I need to do before I get rid of it

  • by FelipeV,

    FelipeV FelipeV Mar 3, 2015 4:41 AM in response to 5ad5ack
    Level 5 (6,723 points)
    iPhone
    Mar 3, 2015 4:41 AM in response to 5ad5ack

    No. Since the phone is damaged you cannot erase it. If you get an OOW replacement, Apple will take it in and if useless, dispose of it.