IrvBd

Q: apple tv does not access iTunes - 4/17/2014

apple tv does not access iTunes - 4/17/2014

Apple TV (3rd generation)

Posted on Apr 17, 2014 10:30 AM

Close

Q: apple tv does not access iTunes - 4/17/2014

  • All replies
  • Helpful answers

first Previous Page 37 of 38 last Next
  • by Tsmith108,

    Tsmith108 Tsmith108 May 6, 2014 1:13 PM in response to MajorMatt
    Level 1 (0 points)
    May 6, 2014 1:13 PM in response to MajorMatt

    Its def an Apple issue as too many ppl are having the problem for it not to be.

     

    I've also already done the reset restore thing and there isn't anything wrong with my wifi. I also have an ATV2 in the same location with no issues.

  • by MagnusVonMagnum,

    MagnusVonMagnum MagnusVonMagnum May 6, 2014 4:22 PM in response to MajorMatt
    Level 1 (9 points)
    May 6, 2014 4:22 PM in response to MajorMatt

    MajorMatt wrote:

     

     

    My current configuration for ATV1: Using WIFI via  Apple Express (gen 1) set for 5 GHz only.

     

    I have it set up in my kitchen, the only place I do not have an either 5e drop.

     

    I had a Crystal HD card in the WIFI slot but had to return the WIFI card when I moved the ATV1 to the kitchen.

     

    Why not just plug in a USB WiFi card instead and keep the CrystalHD card?

  • by MajorMatt,

    MajorMatt MajorMatt May 7, 2014 7:56 AM in response to MagnusVonMagnum
    Level 1 (65 points)
    May 7, 2014 7:56 AM in response to MagnusVonMagnum

    When I moved the ATV1 from the Panasonic 48" Plasma (family room) to the LG 32" LED (kitchen) I saw no need for the crystal HD. The kitchen viewing is mostly short shows during food prep. We tend to turn off the video while we eat unless a game happens to be on when we are eating. Good time to talk. All major movies and sports are watched on the 48".

  • by MajorMatt,

    MajorMatt MajorMatt May 9, 2014 5:51 AM in response to MajorMatt
    Level 1 (65 points)
    May 9, 2014 5:51 AM in response to MajorMatt

    Correction: Panasonic 42" Plasma.

  • by Fabrizio Bartolomuci,

    Fabrizio Bartolomuci Fabrizio Bartolomuci May 24, 2014 8:16 AM in response to IrvBd
    Level 1 (0 points)
    May 24, 2014 8:16 AM in response to IrvBd

    Same problem when I reset the Apple TV to try and insert an RGB-HDMI converter, trying to prepare my enviroment for the upgrade to the new hdmi only AppleTV.

    Airplay works, but the Apple TV does not show on the iTunes device panel on wifi. While connected by Eithernet it does actually show, but as soon as the wire is  unplugged it goes away.

  • by Fabrizio Bartolomuci,

    Fabrizio Bartolomuci Fabrizio Bartolomuci May 24, 2014 8:24 AM in response to IrvBd
    Level 1 (0 points)
    May 24, 2014 8:24 AM in response to IrvBd

    What is strange is that the option to connect the Remote app is dimmed, like some setting were disabled. Actually I looked for a homesharing setting on the ATV1, but I did not find it.

  • by marni123,

    marni123 marni123 May 29, 2014 7:06 PM in response to IrvBd
    Level 1 (0 points)
    May 29, 2014 7:06 PM in response to IrvBd

    I'm still having the same issue with my 1rst Gen. I'm sick of dealing with it. I'm going to replace it tomorrow--but not with an Apple product.

  • by Fabrizio Bartolomuci,

    Fabrizio Bartolomuci Fabrizio Bartolomuci May 29, 2014 11:40 PM in response to marni123
    Level 1 (0 points)
    May 29, 2014 11:40 PM in response to marni123

    Mine was fixed by turning everything off, before even thinking of plugging the hdmi wire.

  • by chill54321,

    chill54321 chill54321 Jun 1, 2014 8:09 AM in response to IrvBd
    Level 1 (0 points)
    Jun 1, 2014 8:09 AM in response to IrvBd

    same as everyone else I can buy and play movies, but as soon as it sync to my system. the movies are deleted  from the apple TV. I guess I wll have to jail break the system and use firecore. Just dropped a 1TB drive in the ATV1 system. I am not letting it to waste.

  • by Acumen,

    Acumen Acumen Jul 28, 2014 11:11 PM in response to IrvBd
    Level 1 (0 points)
    Jul 28, 2014 11:11 PM in response to IrvBd

    I Bough the new apple tv in June 2014. I worked perfectly.

     

    Now it is showing unable to connect to itunes logo when i switch on the apple tv on my sony tv.

     

    Also i tried restarting several times and also with or without internet but it is showing the same option that the apple tv cannot be able to connect to itunes ( a apple tv image, cable not connected to itunes images is only shown )

  • by Zelila Lou,

    Zelila Lou Zelila Lou Sep 24, 2014 3:34 AM in response to IrvBd
    Level 1 (0 points)
    Sep 24, 2014 3:34 AM in response to IrvBd

    SOLUTION: Press the menu + the down key at the same time, for about 6 seconds, or until the apple tv power light starts flashing, then release. Your apple tv will do an auto-reboot and fix itself!

  • by rickyracoon,

    rickyracoon rickyracoon Mar 4, 2015 10:45 AM in response to Zelila Lou
    Level 1 (0 points)
    Mar 4, 2015 10:45 AM in response to Zelila Lou

    Yeah. So this has happened again. Exactly the same issue, not able to access iTunes from ATV 1st gen, very frustracting.

  • by EandI€,

    EandI€ EandI€ Mar 4, 2015 1:43 PM in response to rickyracoon
    Level 1 (0 points)
    Mar 4, 2015 1:43 PM in response to rickyracoon

    Same here. Almost exactly a year. Same symptoms can access internet but not store. And what stayed on there is flickering on and off

  • by drross78,

    drross78 drross78 Mar 5, 2015 1:30 AM in response to IrvBd
    Level 1 (0 points)
    Mar 5, 2015 1:30 AM in response to IrvBd

    Is this problem starting again?  Lost ITunes content on my 1st Gen ATV.  Menu is jumpy and remote is slow to respond. Menu only displays My Movies and Trailers under movies.  When I run diagnostics I'm told there's an Ethernet problem even though I connected to WIFI.  Help!

  • by Apple TV 1 Fan,

    Apple TV 1 Fan Apple TV 1 Fan Mar 5, 2015 9:17 AM in response to IrvBd
    Level 1 (5 points)
    Mar 5, 2015 9:17 AM in response to IrvBd

    Same issues here...all of my 1st gen apple tv's are doing exactly same thing described in above posts...no connection to itunes store to purchase movies, menu and remote control jumpy, movies and music flickering/stopping/going.  If you disconnect the gen 1 apple tv from the internet cable it works 100% fine except HD movies purchased from Apple will not play saying "Your AppleTV is not connected to the internet".  Apple, please stop breaking this amazing product so many of us still use and love.  It is so much better than the gen 2's and 3's.  Help Help Help

first Previous Page 37 of 38 last Next