Q: It says I have over 5000 pictures on my iphone when I connect it to my mac taking up 11GB of space, but I only have just over 2000 ... It says I have over 5000 pictures on my iphone when I connect it to my mac taking up 11GB of space, but I only have just over 2000 in my camera roll? All my storage is now full up. Has anyone got any suggestions please? more
-
All replies
-
Helpful answers
-
Mar 5, 2015 9:35 AM in response to Dan1807by txforever,★HelpfulI managed to get rid of the phantom usage. Restoring iPhone and resetting the phone settings/data do not work for me.
I had to move the Date on my phone earlier by 1,2,3 months and found the phantom photos in the Recently Deleted Folder. Next, I deleted the photos manually from the Recently Deleted Folder and the usage got freed up from my iPhone.
Hope this works for you
-
Mar 7, 2015 11:19 PM in response to txforeverby JojiH,txforever's solution worked for me. I rolled back the date on my iPhone a few years back, went to iPhoto, deleted photos album, and there they were. Many were videos which was probably the reason for the large GB usage. selected all and deleted.
-
Mar 7, 2015 11:53 PM in response to JojiHby Bailante,Confirmed - worked for me too. Changed date to 2012, recently deleted folder magically got filled with photos I deleted at a time. Manually deleted them and usage went back to norm. Thanks txforever!
-
Mar 8, 2015 3:02 PM in response to Bailanteby Kwarmar,Please explain. How do you roll back the date? This is such a problem! I will soon be out of space on both my iPhone and iPad.
-
Mar 8, 2015 3:17 PM in response to Bailanteby Kwarmar,Nevermind! Went to Settings -> General -> Date and Time. OMG! IT WORKED!!!!!!! I feel like I have been freeeeeed!!!!! THANK YOU ALL!
-
Mar 8, 2015 6:51 PM in response to txforeverby Lawrence Finch,txforever wrote:
I managed to get rid of the phantom usage. Restoring iPhone and resetting the phone settings/data do not work for me.
I had to move the Date on my phone earlier by 1,2,3 months and found the phantom photos in the Recently Deleted Folder. Next, I deleted the photos manually from the Recently Deleted Folder and the usage got freed up from my iPhone.
Hope this works for you
This is a really elegant solution. How did you find it? I did not have a problem with thousands of photos, but iTunes showed that I had 41 when there were none in the Camera Roll or Recently Deleted albums. I set my system date back a couple of years and they all appeared in Recently Deleted.
I would like to create a user tip based on your discovery, but as it is yours I would like your permission. I will give you credit if you like.
-
Mar 10, 2015 5:16 AM in response to Lawrence Finchby jennwilkey,WOW. Thanks, folks. This changing the date thing worked like magic on my iPhone 6. You people are geniuses.
-
Mar 14, 2015 6:34 AM in response to sfraccby theboz100,Glad to hear it worked for you! It looks like another solution by txforever is to roll back the date on your phone, which is much easier. It's good to have another trick up your sleeve though!
txforever Mar 5, 2015 9:35 AM
Re: It says I have over 5000 pictures on my iphone when I connect it to my mac taking up 11GB of space, but I only have just over 2000 in my camera roll? All my storage is now full up. Has anyone got any suggestions please? in response to Dan1807I managed to get rid of the phantom usage. Restoring iPhone and resetting the phone settings/data do not work for me.
I had to move the Date on my phone earlier by 1,2,3 months and found the phantom photos in the Recently Deleted Folder. Next, I deleted the photos manually from the Recently Deleted Folder and the usage got freed up from my iPhone.
Hope this works for you
-
Mar 15, 2015 6:00 PM in response to Usarnombreby slm11,This was the solution to my problem! Thanks so much for posting this! It was driving me crazy! I had 23 photos on my phone but when I was syncing it, it said I had 594. I went from having 2 GB of free storage to over 7GB of free storage thanks to this post! For those curious I have the iPhone 6 16GB and photo stream was turned off and my recently deleted folder is emptied frequently.
Here's the original post for reference:
Usarnombre: Okay, currently in the process of figuring this out. I have zero photos or videos on my iPhone 5s, but I thought I was smart and cleared all iMessages on every Apple device I have. I then restored my phone and did a back up. At this point I had no media on the device and photos were zero, but then, out of the middle of nowhere, I had 2.15gb load onto my phone. Then I got it. First, connect to iTunes, and then go to Settings>iCloud>Photos>iCloud Photo Library (Beta) (turn this on) and make sure everything is switched on down below: "Upload to my photo stream," "iCould photo sharing," etc. It will download however many photos you have that are missing (the exact number); in my case it was 315. Okay, when it is all down doing its thing, turn off iCloud Photo Sharing. It will ask if you want to delete all photos, and of course you do. Now turn off everything else you turned on. Then, go to iTunes and sync it. This should do it. It did it for me. I am excited! Let me know if this works.
-
Mar 16, 2015 9:01 PM in response to txforeverby Vix44,You are a genius, this was becoming a throw my phone at the wall problem, now sorted
Thank you, thank you, thank you! -
Mar 18, 2015 2:01 PM in response to BURNINGJUNKby vsterling247,I had a similar problem, so I changed the date on my phone back to when I first purchased it - I then restarted the phone, and went back to the "Recently Deleted" photo album, which now showed the phantom pictures and I was able to delete them. Hope this is helpful!
-
Mar 21, 2015 12:48 PM in response to txforeverby ScripTeach,Wow, this has been bugging me for weeks! I would import video into iMovie and it kept trying to import movies I couldn't find on the phone anywhere. And iTunes swore I had 1.4 GB of footage in there. Was driving me crazy!
But your suggestion to roll back the date back and delete the photos that suddenly appear too care of it. Thank you so much!
How did you ever think to do that?
-
Mar 24, 2015 4:53 PM in response to txforeverby Cuse1ACC,txforever's solution worked for me. Thanks.
-
Mar 26, 2015 6:34 AM in response to txforeverby alextravellion,Having previously sorted out this issue by 'setting up as a new iPhone' and consequently losing everything (and then needing to reorganise apps in files once again) I would just like to show my unreserved gratitude for this fix.
Truly remarkable.
(You can probably guess that it worked for me....)
-
Mar 26, 2015 8:58 AM in response to txforeverby La Blam,BOOM! Worked like a charm! I'm with everyone else - I don't know how you figured it out, but you did and you are my hero! NO JOKE! Beautiful! Someone make this a sticky or a tip or something, I know lots of people must be having this problem.
Sidenote: I feel scammed by Apple, because their faulty iOS did this and I kept buying memory because I legitimately thought I ran out of space until I got fed up and spent the time really looking at this. I could have easily fixed it and not needed to purchase iCloud memory.