Q: I am unable to scan a document from my Office Jet 6700 printer/scanner to my Mac Airbook. What do I ned to do?

I am unable to scan a document from my Office Jet 6700 printer/scanner to my Mac Airbook. No problem scanning to my PC. What do I do? Thanks in advance for your help.

Posted on Mar 5, 2015 4:28 PM

I have this question too

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by braden85,Helpful

braden85 Mar 7, 2015 1:42 PM in response to Mybear77
Community Specialists

Mar 7, 2015 1:42 PM in response to Mybear77

Hi Mybear77,

I understand that you are experiencing some scanner issues. I have an article for you written expressly for this purpose, and it can be found below:

OS X Yosemite: Scanning troubleshooting
https://support.apple.com/kb/PH18626

You may also find it useful to troubleshoot this issue as a printing issue:

Troubleshooting printer issues in OS X - Apple Support
https://support.apple.com/en-us/HT203343

Thanks for coming to the Apple Support Communities!

Cheers,

Braden
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by Mybear77,

Mybear77 Mar 7, 2015 2:29 PM in response to braden85
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Mar 7, 2015 2:29 PM in response to braden85

Thanks! I think the issue was that I was trying to scan it into my Mac as a PDF and it wasn't working. I was successful bringing it in as a JPEG. The problem is that a 6=page document is now in individual pages.
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Q: I am unable to scan a document from my Office Jet 6700 printer/scanner to my Mac Airbook. What do I ned to do?

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by braden85,★Helpful

by Mybear77,

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by braden85,Helpful