HT201251: Authorize your computer in iTunes
Learn about Authorize your computer in iTunes
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Helpful answers
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Mar 8, 2015 1:55 PM in response to markmrs7msby jason269,Hello, markmrs7ms.
Thank you for visiting Apple Support Communities.
I understand that you are attempting to restore your iPhone and receive an error 2006. Here are the troubleshooting steps that I would recommend going through for this specific error.
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or "invalid response."
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
- Use the USB cable that came with your device, or a different Apple USB cable.
- Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
- Try a different computer.
- Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Get help with iOS update and restore errors
Cheers,
Jason H.
