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markmrs7ms

Q: restoring my iphone 5 s

I clicked restore& update my ois device, after the program attemted running, it said unable to complete error 2006

MacBook, Mac OS X (10.6.8)

Posted on Mar 6, 2015 8:07 PM

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Q: restoring my iphone 5 s

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  • by jason269,

    jason269 jason269 Mar 8, 2015 1:55 PM in response to markmrs7ms
    Community Specialists
    Mar 8, 2015 1:55 PM in response to markmrs7ms

    Hello, markmrs7ms.  

     

    Thank you for visiting Apple Support Communities.  

     

    I understand that you are attempting to restore your iPhone and receive an error 2006.  Here are the troubleshooting steps that I would recommend going through for this specific error.  

     

    Check your USB connections

    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or "invalid response."

    If the USB connection between your device and computer is interrupted, you might not be able to update or restore.

    To narrow down the issue, you can try different equipment:

     

    If you still see the error message, check for hardware issues by following the next section.

     

    Get help with iOS update and restore errors

     

    Cheers, 

     

    Jason H.