-
All replies
-
Helpful answers
-
Mar 6, 2015 11:40 AM in response to KristinaDby joe_7399,Greetings KristinaD,
Welcome to the Apple Support Communities!
It sounds to me like you are receiving repeated prompts in iTunes to authorize your computer. If this is the case, there may be a couple of different causes for this behavior. Please read over and work through the troubleshooting steps located in the attached article for help resolving this issue.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
Cheers,
Joe
-
Mar 6, 2015 9:01 PM in response to joe_7399by soccerbrit,Unfortunately Joe, this suggestion from Apple Support does not help. I think it may only be relevant to playing music purchased in certain circumstances.
My problem persists on 4 Apple products ( iPad, iPad mini, Mac minis x2 ). Each has been authorized under the same account to download and play the music files. Still getting multiple requests for password.
-
Mar 8, 2015 3:17 AM in response to KristinaDby KristinaD,Thanks Joe.
I have no problem playing music purchased via itunes etc.
As mentioned the computer on which this problem persists is the authorized computer.
I am using the correct Apple ID and entering the correct password. (also when I get asked for the password I have to enter it several times.)
The request to reenter the password does not happen every time I turn on itunes.
Just every now and again. Maybe every 2-3-4th time I turn on itunes.
-
Mar 10, 2015 8:29 AM in response to KristinaDby joe_7399,Hello KristinaD,
Becasue this is an ongoing issue for you, you may find more information by using another one of Apple's support resources.
https://getsupport.apple.com/GetproductgroupList.action
Best regards,
Joe
