paulreso1

Q: cant sign into icloud and keychain access crashes on opening

I have recently experienced very frustrating glitches in my iMac's operability (2011 model, 1TB hard disk and recent upgrade to 12GB RAM to overcome very slow running).  The machine runs OSx 10.9.5.  I cannot sign into iCloud on this machine (although my iPan and iPhone both work) and every time I open Keychain access it crashes.  Sorry to post 2 issues in one thread, but I have never experienced these before and wonder if  they are  related?

iMac, Mac OS X (10.7.5)

Posted on Mar 8, 2015 1:16 PM

Close

Q: cant sign into icloud and keychain access crashes on opening

  • All replies
  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Mar 9, 2015 8:42 AM in response to paulreso1
    Level 9 (72,889 points)
    iTunes
    Mar 9, 2015 8:42 AM in response to paulreso1

    Do a backup.


    Quit the application.


    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.keychainaccess.plist. Move the .plist to your desktop.

     

    Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.


    If the application is the same, return the .plist to where you got it from, overwriting the newer one.


    Thanks to leonie for some information contained in this.

     

    What happens when you try to sign into iCloud?

  • by paulreso1,

    paulreso1 paulreso1 Mar 9, 2015 1:07 PM in response to Eric Root
    Level 1 (0 points)
    Mar 9, 2015 1:07 PM in response to Eric Root

    thanks for the reply. I will try this when I get home. The iCloud issue is that every time I try to log in on my iMac, I get a message "Can't access iCloud at this time". I can get into iCloud on my ipad with no problem

  • by Eric Root,

    Eric Root Eric Root Mar 10, 2015 11:23 AM in response to paulreso1
    Level 9 (72,889 points)
    iTunes
    Mar 10, 2015 11:23 AM in response to paulreso1

    There is a contact link at the bottom left.

     

    iCloud