HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
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Helpful answers
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Mar 11, 2015 12:22 PM in response to ebrahiemfromhourfishby alex_h1,Hi ebrahiemfromhourfish,
I see from your post that your iPhone is in recovery mode, and when you try to restore it in iTunes you get a 4013 restore error. Since you are coming from our best support article for this issue, have you gone through all of the steps? If not, then to troubleshoot this issue please follow the information outlined below.
Try these steps to resolve the issue:
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
Have a good one,
Alex H.
