S Farmer
Level 1 (0 points)

Q: I'm able to connect via wifi but not via ethernet

I have a iMac, Mac OS X v10.7.5, and recently had a problem connecting to internet.  I can connect via wifi, but when I try connecting via ethernet it's not working.  When I go to the preferences > network, it shows "green" / connected for ethernet but when I open up Safari or Firefox, it doesn't show a connection to the internet.

Mac Pro, Mac OS X (10.7.4)

Posted on Mar 9, 2015 8:23 PM

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S Farmer

Q: I'm able to connect via wifi but not via ethernet

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  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Mar 10, 2015 12:43 PM in response to S Farmer
    Level 10 (123,720 points)
    Mar 10, 2015 12:43 PM in response to S Farmer

    Hi, this has worked for a few...

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    old... http://docs.info.apple.com/article.html?artnum=106653

     

    Hi, this has worked for a few...

     

    Though all of these steps may or may not be needed, I'm including them all.

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5, 10.6, 10.7 & 10.8…

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

    10.5.x/10.6.x/10.7.x/10.8.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    If using Wifi/Airport...

     

    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

     

    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

     

    208.67.222.222

    208.67.220.220

     

    (There may be better or faster DNS numbers in your area, but these should be a good test).

    Click OK.

     

    10.5/10.6 instructions, System Preferences>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.

  • by S Farmer,

    S Farmer S Farmer Mar 10, 2015 8:37 PM in response to BDAqua
    Level 1 (0 points)
    Mar 10, 2015 8:37 PM in response to BDAqua

    Thanks for the advice but I don't think that's the problem - I can turn off my wifi, have ethernet connected and 'green' and can't connect to internet.  Is there something I can do to check if my internal ethernet "card" in the iMac works?