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Mar 11, 2015 7:11 AM in response to Manda huynhby Tom Litchford,Swipe up from the bottom of the screen to open the Control Center and check the volume level of the device. Also check to make sure it hasn't been muted. The physical volume buttons on the side of the device sometimes change only the sound effects, not the speaker volume. They will only control the speaker volume if there is currently music/video being played on the device.
If those controls do not bring your sound back, the earphones may be damaged.