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Mar 14, 2015 11:00 AM in response to steelogreenby alex_h1,Howdy steelogreen,
Thanks for using the Apple Support Communities.
To troubleshoot issues with FaceTime on your Mac, please see the information in the article below as it has great troubleshooting steps to help resolve the issue.
FaceTime for Mac: Troubleshooting FaceTime - Apple Support
Take care,
Alex H.
