remon1

Q: Ipad air screen feeling isn't smooth

I Don't know why but it's happening to me , like if i want to drag something so i need to touch the screen and move my finger on the screen , my finger doesn't find the screen is smooth , i hate that , an suggests?

iPad Air, iOS 8.1.3

Posted on Mar 10, 2015 4:24 PM

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Q: Ipad air screen feeling isn't smooth

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  • by joe_7399,

    joe_7399 joe_7399 Mar 12, 2015 8:54 AM in response to remon1
    Community Specialists
    Mar 12, 2015 8:54 AM in response to remon1

    Hi remon1,

     

    Welcome to the Apple Support Communities!

     

    I understand that when you slide your finger across the display of your iPad, it doesn’t feel smooth. In this situation, you may want to consider cleaning your iPad or removing screen protector if you have one attached. 

     

    Clean your Apple products - Apple Support

     

    iPad

     

    Handle your iPad with care to maintain its appearance. If you are concerned about scratching or abrasion, you can use one of the many cases sold separately. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and may scratch your screen.

     

    Best regards,

    Joe

  • by remon1,

    remon1 remon1 Mar 12, 2015 10:17 AM in response to joe_7399
    Level 1 (0 points)
    Mar 12, 2015 10:17 AM in response to joe_7399

    i have tried this solution but problem not solved yet , i bought this iPad air in 27/1/2015 , start to use it in 18/2/2015 , it was alright till 3 days ago randomly start to be rough and not smooth for my finger !

  • by joe_7399,

    joe_7399 joe_7399 Mar 12, 2015 11:46 AM in response to remon1
    Community Specialists
    Mar 12, 2015 11:46 AM in response to remon1

    Hello remon1,

     

    If after cleaning, you still feel that there is a defect or rough areas in the display, it may be necessary to have your iPad evaluated for service. If you would like more information on this process, please review the attached link.

     

    iPad Repair and Service - Apple Support

     

    Cheers,

    Joe