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Helpful answers
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Mar 12, 2015 8:54 AM in response to remon1by joe_7399,Hi remon1,
Welcome to the Apple Support Communities!
I understand that when you slide your finger across the display of your iPad, it doesn’t feel smooth. In this situation, you may want to consider cleaning your iPad or removing screen protector if you have one attached.
Clean your Apple products - Apple Support
iPad
Handle your iPad with care to maintain its appearance. If you are concerned about scratching or abrasion, you can use one of the many cases sold separately. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and may scratch your screen.
Best regards,
Joe
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Mar 12, 2015 10:17 AM in response to joe_7399by remon1,i have tried this solution but problem not solved yet , i bought this iPad air in 27/1/2015 , start to use it in 18/2/2015 , it was alright till 3 days ago randomly start to be rough and not smooth for my finger !
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Mar 12, 2015 11:46 AM in response to remon1by joe_7399,Hello remon1,
If after cleaning, you still feel that there is a defect or rough areas in the display, it may be necessary to have your iPad evaluated for service. If you would like more information on this process, please review the attached link.
iPad Repair and Service - Apple Support
Cheers,
Joe
