HT201679: Identifying legitimate emails from the iTunes Store
Learn about Identifying legitimate emails from the iTunes StoreQ: I have just received an email saying i have downloaded an app from another device. This wasn't me, i have changed my password. Wha ... I have just received an email saying i have downloaded an app from another device. This wasn't me, i have changed my password. What do i do now? more
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Helpful answers
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Feb 2, 2015 7:25 AM in response to Sarah_j_gby sterling r,Hello Sarah_j_g,
Changing the password on your account was definately the right thing to do if you have no idea what other device could have downloaded the app. You may want to consider enabling Two-Step Verification as an additional security measure which is a highly secure method of verficiation. Here is some additional information about that and how to get it setup:
Frequently asked questions about two-step verification for Apple ID
Thank you for using Apple Support Communities.
Regards,
Sterling
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Mar 13, 2015 4:31 AM in response to sterling rby Dee,Hi stirling r,
I have always been very weary of fake emails and can easily spot the ones that get through the spam filters but for the first time in my 25 plus years memory of using email, I though a fake email was genuine.
Ok, granted the email was supposedly from Apple so there's an implied level of trust there and I had updated my Apple ID details hours before, but it was only after doing a double take at the url link in the email I realised it was fake. It was pointing to an IP address (http://104.145.233.95/..etc) and not the usual https://www.apple.com/..etc.
I just wandered how may Apple users, especially new ones would have unwittingly compromised their Apple ID details by this scam. I would love to see Apple doing more to make its users aware of scams directed at them.
Hope this helps someone!
Identifying fraudulent "phishing" email
Regards,
Dee
