Q: Billed for 65 SMS to +44 778620-**** in one day, at my trip to Japan! The same number called me like more than 20 times in one week.. This is definetely a problem related to iOs and Apple should find a solution...
My iphone is 4s, 16GB, white, using iOS version 7.1.2.
I've been billed for 65 international SMS to +44 778620-**** in one day at my trip to Japan. Me and my girlfriend has been called by the same number for several times and when I try to answer it, the line dropped. When I came back to Turkey, I saw that the operator charged 63 international SMS at 17th of March, 1 SMS at 11st of March (the day I flied to Japan) and 1 SMS 20th of March (the day I flied back to Turkey).
When I called my operator, they told me that it is about my phone. Then I called Apple service, they informed me that this might be because of FaceTime (that I even don't have the application) or iMessage. I payed for something that I didn't used or something that I was never warned! And why on the earth this iphone sent 63 messages in one day???
I believe that Apple should cover the amount related to this mistake because it is obviously a mistake of iOS...
iPhone 4S, iOS 7.1.2
Posted on Mar 13, 2015 8:02 AM