HT202152: Mac App Store: Frequently Asked Questions (FAQ)

Learn about Mac App Store: Frequently Asked Questions (FAQ)

timan42

Level 1 (4 points)

iWork

Q: Purchase keynote twice?

I have Keynote 2.5.2 on my iPad and now it looks like Remote no longer works from my iPhone. When I go to the Store I am only given the choice to purchase Keynote again for the iPhone. Is that right? To have a remote I have to purchase Keynote twice? Confused.

Posted on Mar 13, 2015 10:03 AM

I have this question too

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by Niel,

Niel Mar 13, 2015 10:06 AM in response to timan42
Level 10 (313,146 points)

Mac OS X

Mar 13, 2015 10:06 AM in response to timan42

Log into the iTunes App Store with the Apple ID you used to buy Keynote; you don’t need to buy the iOS version of it again.

(124071)
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by timan42,

timan42 Mar 13, 2015 10:18 AM in response to timan42
Level 1 (4 points)

iWork

Mar 13, 2015 10:18 AM in response to timan42

I have this same question in Support #761889372
but they appear to be very slow in answering.
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by timan42,

timan42 Mar 13, 2015 10:21 AM in response to timan42
Level 1 (4 points)

iWork

Mar 13, 2015 10:21 AM in response to timan42

Again I have opened the Store, logged in automatically and it is $9.99
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by timan42,

timan42 Mar 13, 2015 10:32 AM in response to timan42
Level 1 (4 points)

iWork

Mar 13, 2015 10:32 AM in response to timan42

I log into the Store from my iPad it shows that I own Keynote and the choice is to "OPEN". Log out & log back in on the iPhone and its $9.99.
I have only one account named as my gmail account on both devises.
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by timan42,

timan42 Mar 13, 2015 10:38 AM in response to timan42
Level 1 (4 points)

iWork

Mar 13, 2015 10:38 AM in response to timan42

Gone to Account Settings and logged in with both devises to the Apple Store Account... everything matches.
Log back in to the Store from the iPhone.. Keynote is still $9.99
What to do?
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HT202152: Mac App Store: Frequently Asked Questions (FAQ)

Q: Purchase keynote twice?

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by Niel,

by timan42,

by timan42,

by timan42,

by timan42,

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