HT202639: Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Learn about Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Q: iPad Air 2 continually disconnecting from home wifi
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Mar 17, 2015 6:37 AMby jason269,Hi, stave49.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing issues with your new iPad Air 2 dropping from Wi-Fi. Wireless troubleshooting can be difficult at times as there are multiple factors that can cause one device to experience this behavior but not others. I have the exact same modem/router from TWC and have ran into this issue myself. Try adjusting both the routers to the recommend settings outlined below. Also, make sure all firmware updates have been processed.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
If you are still experiencing this issue, take a look at the troubleshooting article below.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If the issue still persists, could you reply back with the model of your Netgear router?
-Jason H.
