HT201455: If you didn't receive your verification or reset email
Learn about If you didn't receive your verification or reset emailQ: My apple ID is my AOL email. I can't remember my password, and when I try to reset it, I don't get an email to my AOL email accoun ... My apple ID is my AOL email. I can't remember my password, and when I try to reset it, I don't get an email to my AOL email account. Help? more
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Helpful answers
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Mar 14, 2015 9:02 AM in response to deborahmpby brenden dv,Hello deborahmp,
Depending on how you have your Apple ID set up, reset or security related emails may either be sent to your primary or your rescue email address. If you are having issues resetting your Apple ID password, you may find the steps and options outlined in the following article helpful, up to and including contacting Apple Support directly if necessary:
If you forgot your Apple ID password - Apple Support
Sincerely,
- Brenden
