HT203527: Get help using iCloud storage

Learn about Get help using iCloud storage

inoothi

Level 1 (0 points)

Q: Unable to purchase 20GB 60 INR per month Plan

Hi,

I want to purchase 20GB INR 60 per month plan on icloud and followed below steps :

In Icloud - > Storage -> Buy More Storage - > I have selected 20GB -> and in next screen I have entered password and clicked on Buy -> But it is again redirecting to page

Please let me know why am facing this issue, am still able to login into icloud from chrome browser

Thanks,

Sunil

iPhone 5s, iOS 8

Posted on Mar 12, 2015 1:15 AM

I have this question too

Q: Unable to purchase 20GB 60 INR per month Plan

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by joe_7399,

joe_7399 Mar 14, 2015 1:28 PM in response to inoothi
Community Specialists

Mar 14, 2015 1:28 PM in response to inoothi

Hello inoothi,

Welcome to the Apple Support Communities!

I understand that you are attempting to purchase iCloud storage, but are essentially in a loop unable to progress. It appears that you are attempting this purchase on your Windows computer; have you tried to purchase this storage on your iPhone with the same result? If you cannot purchase from your iPhone as well, please let me know.

iCloud storage upgrades and downgrades - Apple Support

Have a great day,
Joe
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HT203527: Get help using iCloud storage

Q: Unable to purchase 20GB 60 INR per month Plan

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by joe_7399,

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