Q: When i hold down command and r at the same time after restarting it comes up with a

When i hold down command and r at the same time after restarting it comes up with a black screen and a lock symbol and a field bellow where you would input a password, i have tried ALL of my possible passwords including my password i use for the mac and it stil will not work! all that happens is the text i put in bellow erases itself after hiting enter or clicking the arrow.

MacBook Pro with Retina display, OS X Mavericks (10.9.3)

Posted on Mar 14, 2015 7:52 PM

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Q: When i hold down command and r at the same time after restarting it comes up with a

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by Kappy,

Kappy Mar 14, 2015 7:55 PM in response to lewis1997
Level 10 (271,106 points)

Desktops

Mar 14, 2015 7:55 PM in response to lewis1997

Try your Apple ID password. If that doesn't work, then it's looking for a password you may have set for an encrypted disk.
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by lewis1997,

lewis1997 Mar 14, 2015 8:03 PM in response to Kappy
Level 1 (0 points)

Mar 14, 2015 8:03 PM in response to Kappy

I've tried my apple ID password and that doesn't work either . I don't recall seting a password for an encrypted disk either :/ if it was for an encrypted disk, would it be in keychain anywhere? if so how can i find it?

Thanks!
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by Kappy,

Kappy Mar 14, 2015 8:26 PM in response to lewis1997
Level 10 (271,106 points)

Desktops

Mar 14, 2015 8:26 PM in response to lewis1997

Could be in your keychain.
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by Barney-15E,

Barney-15E Mar 14, 2015 8:35 PM in response to lewis1997
Level 9 (50,109 points)

Mac OS X

Mar 14, 2015 8:35 PM in response to lewis1997

Did you set a Firmware password? That is what it sounds like to me.
If you can't remember the password, you'll need to take it to an Apple Store along with proof of ownership.
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by lewis1997,

lewis1997 Mar 14, 2015 9:05 PM in response to Barney-15E
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Mar 14, 2015 9:05 PM in response to Barney-15E

Thanks, i'll go and see them and see what they have to say
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by Barney-15E,

Barney-15E Mar 14, 2015 9:11 PM in response to lewis1997
Level 9 (50,109 points)

Mac OS X

Mar 14, 2015 9:11 PM in response to lewis1997

Nothing much different, but here is the Apple article.
MacBook Air (Late 2010) and later, MacBook Pro (Early 2011) and later, iMac (Mid 2011) and later, Mac mini (Mid 2011), M…
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Q: When i hold down command and r at the same time after restarting it comes up with a

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by Kappy,

by lewis1997,

by Kappy,

by Barney-15E,

by lewis1997,

by Barney-15E,

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