Th3Jack0f5pades

Q: Safari doesn't work but other browsers do

Hello everyone,

 

Very recently safari has stopped working on my macbook pro. When I say safari isn't working I mean that the application is opening but no sites or webpages load. When I go to Chrome however everything loads without a problem. I am sure this is not a wifi problem because I have experienced it on multiple networks. I have tried most everything I know, I've cleared the cache, restarted safari many a time, I've scanned my computer for possible threats and I just don't know what is wrong. I've noticed multiple people have this problem through googling but none of the answers posted have fixed my safari. If anyone could provide any insight I'd be thankful because I would like to continue using safari as my main browser and not have to switch to chrome.

 

Thank you

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Nov 5, 2013 12:58 PM

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Q: Safari doesn't work but other browsers do

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  • Helpful answers

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Nov 5, 2013 1:12 PM in response to Th3Jack0f5pades
    Level 10 (120,969 points)
    Apple Music
    Nov 5, 2013 1:12 PM in response to Th3Jack0f5pades

    Several things to try ..

     

    Make sure the Firewall is turned off in System Preferences > Security & Privacy > Firewall

     

     

    Go to Safari > Preferences > Advanced. Click Change Settings to the right of Proxies:

     

    That will open the System Preferences > Network proxies tab. Deselect any checked boxes on the left then click OK.

     

     

    Try this DNS.

     

    Open System Preferences > Network > Advanced > DNS

     

    Click + and type:

     

    208.67.222.222

     

    Click + again and do the same.

     

    208.67.220.220

     

    Click OK.

     

    Quit and relaunch Safari to test.

  • by Linc Davis,

    Linc Davis Linc Davis Nov 5, 2013 5:17 PM in response to Th3Jack0f5pades
    Level 10 (207,936 points)
    Applications
    Nov 5, 2013 5:17 PM in response to Th3Jack0f5pades

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models.  The next normal boot may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • by onemarchand,

    onemarchand onemarchand Feb 13, 2014 2:51 PM in response to Linc Davis
    Level 1 (0 points)
    Feb 13, 2014 2:51 PM in response to Linc Davis

    Thanks for this try. But no result at all.

     

    Weird thing is that Safari works with my iPhone (bluetooth and 3G) and other Wifi Hot Spots. But not at home! Other devices and laptops work fine at home though.

     

    Any guess?

     

    Thanks, Mike

  • by hemda,

    hemda hemda Jul 28, 2014 4:52 AM in response to onemarchand
    Level 1 (4 points)
    iTunes
    Jul 28, 2014 4:52 AM in response to onemarchand

    This has just happened to me too, I tried the help above - but didn't work.

    It's look like the main problem is google.. so I can't get to my gmail accounts

    It happened also on my macbook pro as on my iMac.

    And I don't like working with chrome after I got used to safari. Boo hoo

    Help anyone?

  • by jamesk88,Helpful

    jamesk88 jamesk88 Mar 15, 2015 4:56 AM in response to Th3Jack0f5pades
    Level 1 (10 points)
    Mar 15, 2015 4:56 AM in response to Th3Jack0f5pades

    Go to terminal and enter these commands one after the other

     

    sudo launchctl unload -w /System/Library/LaunchDaemons/com.apple.discoveryd.plist

    sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.discoveryd.plist

  • by th3g1z,

    th3g1z th3g1z Nov 20, 2015 8:39 PM in response to jamesk88
    Level 1 (0 points)
    Nov 20, 2015 8:39 PM in response to jamesk88

    this worked for me.. apparently I had disabled mDNSResponder

     

    sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.mDNSResponder.plist

  • by morgaline2002,

    morgaline2002 morgaline2002 Jan 28, 2016 12:34 PM in response to Carolyn Samit
    Level 1 (0 points)
    Jan 28, 2016 12:34 PM in response to Carolyn Samit

    thank you this worked for me 1/28/16