HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
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Helpful answers
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Mar 14, 2015 11:49 PM in response to Lucky ahireby gail from maine,Here are the troubleshooting steps for error 4013:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
Cheers,
GB
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Mar 15, 2015 6:49 AM in response to Lucky ahireby ChitlinsCC,You are indeed Lucky if some nefarious character hasn't gotten your "NUMBERS" !!
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
- Include your product name and specs such as processor speed, memory, and storage capacity.
Please do not include your Serial Number, IMEI, MEID, or other personal information.
- Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
- Describe the problem, and include any details about what seems to cause it.
- List any troubleshooting steps you've already tried, or temporary fixes you've discovered.