HT202662: Turn on the menu bar in iTunes for Windows
Learn about Turn on the menu bar in iTunes for Windows
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Helpful answers
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Mar 15, 2015 6:31 PM in response to CyndraAveyby lushy9160,Try resetting the device (not to factory, but just to clear any problems) by pressing down the wake/sleep button and home button together for 10 - 20 seconds or until the apple logo appears. this apple id is valid but not an icloud account
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Mar 15, 2015 6:33 PM in response to CyndraAveyby lushy9160,Oh, sorry, why does the original post say iPad Air if the problem is on the laptop?
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Mar 15, 2015 6:35 PM in response to lushy9160by CyndraAvey,what original post? It says what is says here saying iCloud app on my desktop laptop
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Mar 15, 2015 6:35 PM in response to CyndraAveyby lushy9160,★Helpfulhttps://discussions.apple.com/message/20735217#20735217#20735217 Try Winston Churchill's answer
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Mar 15, 2015 6:41 PM in response to CyndraAveyby lushy9160,★HelpfulYes, try that answer on someone else's same problem! On this forum, we constantly refer to different forums if the problem listed is the same.
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Mar 15, 2015 6:42 PM in response to lushy9160by CyndraAvey,oh I see okay I am so new here got lost I see now where to really start ty