Lois Critch
Level 1 (2 points)

Q: Apple TV just blinks, it will not turn on.

A1469 model Apple TV , won't turn on.  light blinks. I have unplugged it. I have held down the remote. Nothing happens. ?

Apple TV

Posted on Mar 14, 2015 4:22 PM

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Lois Critch

Q: Apple TV just blinks, it will not turn on.

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  • by Rdizz,Helpful

    Rdizz Rdizz Mar 16, 2015 9:18 AM in response to Lois Critch
    Level 1 (5 points)
    Mar 16, 2015 9:18 AM in response to Lois Critch

    You're not alone.

  • by Urban Shocker,

    Urban Shocker Urban Shocker Mar 16, 2015 9:19 AM in response to Lois Critch
    Level 3 (605 points)
    Mac OS X
    Mar 16, 2015 9:19 AM in response to Lois Critch

    Try a restore.

    Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support

  • by mixertom,Helpful

    mixertom mixertom Mar 16, 2015 9:50 AM in response to Urban Shocker
    Level 1 (9 points)
    Old Hardware
    Mar 16, 2015 9:50 AM in response to Urban Shocker

    I too have the problem Just the Apple logo and no response to the remote. I hooked the Apple TV to my computer and wasted 6 hours downloading the "Restore" software only to end up with the same fast blinking light and the Apple logo again.

  • by dionjason,

    dionjason dionjason Mar 16, 2015 5:05 PM in response to Lois Critch
    Level 1 (0 points)
    Mar 16, 2015 5:05 PM in response to Lois Critch

    Same here--I get an intermittent Apple logo. I went through all the steps in the Setup Guide (none of them worked) before attempting a restore through iTunes. I connected the Apple TV to my MacBook Pro per instructions and attempted to "...select Apple TV in the Source list, and then click Restore." HaHa. What Source list? Apple TV isn't a selection in any iTunes list or menu.

  • by Li22,

    Li22 Li22 Mar 16, 2015 6:02 PM in response to Lois Critch
    Level 1 (0 points)
    Mar 16, 2015 6:02 PM in response to Lois Critch

    MMe too. Someone said I should get Netflix through blue ray but I said nooooo il use Apple tv, I have an I phone 6 so I'll keep it all in the family. Well the **** I phone sometimes tells me I don't have a SIM card installed and now they want to charge me for support on this **** TV but they don't say how much it will cost. Power corrupts and absolute power currupts absolutely.

  • by dionjason,

    dionjason dionjason Mar 16, 2015 7:15 PM in response to Lois Critch
    Level 1 (0 points)
    Mar 16, 2015 7:15 PM in response to Lois Critch

    As an addendum to my previous response, I'd add that no Apple TV icon shows up on the right side of the "..." on the iTunes menu bar, nor does any popup automatically display prompting me to restore anything. Unless l've missed something, I figure my 3-week old Apple TV is toast or the micro USB cord I'm using,  inconveniently not supplied with the Apple TV, is faulty.

     

    My take-away from this experience is that if one wants to cut the outrageously expensive Comcast TV cord without the frustration of buying more cords and enduring apparently long-winded software/firmware updates, then one will need to do it with a Roku. I haven't had any trouble with the one in my living room. I'll replace the Apple TV in the bedroom with another Roku and be done with it.

  • by kcousi,

    kcousi kcousi Mar 17, 2015 7:58 AM in response to dionjason
    Level 1 (4 points)
    iBooks
    Mar 17, 2015 7:58 AM in response to dionjason

    I am experiencing the same thing. My Apple TV starting blinking last night. I tried to turn it on and nothing. I unplugged it and plugged it back in and basically it was frozen. Was there an upgrade that crapped out all the Apple TV's?

  • by dougw,

    dougw dougw Mar 17, 2015 8:22 AM in response to Lois Critch
    Level 1 (9 points)
    Mar 17, 2015 8:22 AM in response to Lois Critch

    Mine was doing this last night for 15 minutes. I kept rebooting and each time the screen just went black. I gave up and surfed channels for awhile, went back to the AppleTV and it was OK.

  • by sterling r,

    sterling r sterling r Mar 17, 2015 9:19 AM in response to Lois Critch
    Community Specialists
    Mar 17, 2015 9:19 AM in response to Lois Critch

    hey there Lois Critch,

     

    It sounds like you are not able to use your Apple TV despite restarting it in a couple of ways and the light just seems to blink at you. I would next use iTunes on your computer to restore it. This does require a micro USB cable but verify you have done all the troubleshooting from the following article:

     

    Apple TV (2nd and 3rd generation): Restoring your Apple TV

     

    Thank you for using Apple Support Communities.

    Take care,

    Sterling

  • by mixertom,

    mixertom mixertom Mar 17, 2015 9:28 AM in response to sterling r
    Level 1 (9 points)
    Old Hardware
    Mar 17, 2015 9:28 AM in response to sterling r

    I purchased the Micro USB cable, waited 6 hours for the download to restore my Apple TV, and it still blinks and only displays the white Apple logo. Now what?

  • by richardfrommantua,

    richardfrommantua richardfrommantua Mar 17, 2015 9:38 AM in response to Lois Critch
    Level 1 (0 points)
    Mar 17, 2015 9:38 AM in response to Lois Critch

    I Too have this same model Apple TV and have the same problem , it occurred yesterday and I've tried all the usual fixes to no avail.

  • by Li22,

    Li22 Li22 Mar 17, 2015 3:31 PM in response to richardfrommantua
    Level 1 (0 points)
    Mar 17, 2015 3:31 PM in response to richardfrommantua

    IIsn't it funny that we need a pc to try to fix an apple problem? All I have is an i-pad so I need a pc. I hope it works.

  • by misterfabulous,

    misterfabulous misterfabulous Mar 17, 2015 9:34 PM in response to sterling r
    Level 1 (0 points)
    Mar 17, 2015 9:34 PM in response to sterling r

    Experiencing the same as many in this thread. Cannot update Apple TV 3rd Gen from TV, so connected to MacBook Pro.  No Apple TV icon shows up on the right side of the iTunes menu bar or through "Apple TV" search. 6 attempts. Power unplug. Plug back in.

  • by richardfrommantua,

    richardfrommantua richardfrommantua Mar 18, 2015 6:08 AM in response to Lois Critch
    Level 1 (0 points)
    Mar 18, 2015 6:08 AM in response to Lois Critch

    Apple initiated a software update over the week end...for whatever reason software didn't download for all of us...thereby causing the problem.

    PRobably the best solution for many of us is to take your Apple TV to your nearest Apple store and have them download for you.

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